Question about Toshiba Satellite L500 Series Notebook

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Computer shuts down even during operation system install

Hey, my computer had an overheat problem a few weeks ago, took a time to take care of it, but I sent it to Toshiba, and got there a new fan or cooling system, idk exactlly. the heting problem was solved,but a new problem appeared. Browsing the net, doing stuff on computer, installing,deleting-everything works fine, but when joining game, the computer shut down after a min or so, so I called Toshiba, and they guided me to re foramt the computer, I've done that, but the error is now wroser, the computer shuts down even during the install procces, means my computer is pretty much useless at the moment, what could the problem be?

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Reinstalling operating system. For best results wipe the hard drive completely clean..I mean everything...its the only way to make sure ALL junk, viruses, etc are gone. Personally I use a program called Kill Disk. It does a great job and its fairly fast. Once its done install whatever you want, and when asked to format again by windows during install choose no. I've always done it like this. Its a bit more time, but never had any problems witn it afeter installin OS.

Posted on Aug 28, 2014

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  • 82 Answers

It seems pretty deffenant the over heat problem was not fixxed very well. Demand they stand behind their work & fix it again.

Posted on Jul 13, 2013

  • 2 more comments 
  • Toshiba help Jul 14, 2013

    Thank you for helping, but why would it be an overheat problem if I just bought a new cooling system?
    Or, during these shutdowns the computer is not hot?, its normal, like its suppoused to be..

  •  Brad
    Brad Jul 14, 2013

    The prosessor has an auto over temp shut down. I beleive the heat sink has lost contact with cpu. This would cause quick & frequent shut downs. No part of the laptop would feel even warm just the cpu. Could be caused by something else. But with 20+ yrs. as computer tech it's my best guess. sorry no spell check hear.

  • Toshiba help Jul 14, 2013

    In that case, why would it shut down only during re formating procces or during video games?

  •  Brad
    Brad Jul 14, 2013

    You may need to repost your question. I know less about how this site works than I'd like. But it seems that once anyone gives an answer to a quetion, that question is removed from the unanswered quick view list.And I can't figure out how other techs can find it & join the discussion. No help menu here. If you repost I'll not give an answer so some one else can.

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Posted on Jan 02, 2017

acdr
  • 1913 Answers

SOURCE: toshiba satellite that randomly shuts off

may be hitting event of your laptop
also u can try to reset your bios.
go to your bios setting load default settings.
then restart pc.

Posted on Apr 01, 2008

ginko
  • 19396 Answers

SOURCE: Update

Nice to know you fixed it, contact us if you need further help.

Thanks.

Posted on Oct 27, 2008

Viriiguy
  • 77 Answers

SOURCE: The cooling fan is not working

THe shutting down is your laptop's thermal protection. It is trying to keep the CPU from being destroyed.  You should stop using it until you fix it, or you will destroy it.
The fans are not hard to replace and toshiba disassembly is fairly straight forward. Just get your #1 and #2 phillips head screw drivers and pay attention to how you take it apart.
Call Toshiba and order replacement fans for your laptop as they will not set you back very much.

Posted on Feb 16, 2009

belloso2
  • 71 Answers

SOURCE: Toshiba a30 laptop over heating problems

It is obvious that your computer shutdown because it is overheating. try to get a chill mat to place it under computer. you said that it does not shut down when is on battery??? do you play games when is on battery?....computers normally overheat during large processing tasks such us playing video games. Try to fans clear do not place your laptop ontop of your bed or anything that will obstruct the fan under computer.

See if that works

best luck

Posted on Apr 10, 2009

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