Question about Webroot AntiVirus with AntiSpyware & Firewall: Windows

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Spysweeper and internet explorer

I can not turn on antivirus and access the internet.

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Webroot is an Internet security company based out of Colorado.
The company, founded in 1997, offers Internet security programs for businesses and home users.
The Webroot Internet Security Essentials and Webroot Internet Security Complete programs include a firewall that's designed to monitor incoming data and filter out potentially unsafe data.
Consequently, Webroot does not recommend that you disable the firewall.
Nevertheless, if you want to use a different firewall or if the firewall is blocking legitimate data, disable it with a few clicks.

Launch the Webroot program.
Click "Edit Settings" under "PC Security" in the "Home" panel.
The PC Security panel opens.
Click the "Firewall" tab.
Check the circle next to "Allow All Traffic." The Webroot Firewall is now disabled.

Posted on Jul 14, 2013

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Posted on Jan 02, 2017

  • 112 Answers

SOURCE: I cannot turn on the antivirus in webroot spysweeper.

Sounds like you have a non-AV version of Webroot if options are greyed out. If not, uninstall and re-
install.
If you've used "Hijack This" then you've used one of the best tools available for tracking down issues
with malware. Remember, it is better to scan for malware in Windows SAFE MODE. Superantispyware
is an excellent and free utility. Also try Panda's free online service too. If your system is clean and still
slow, then your registry might be the culprit in addition to the usual suspects (defrag'd drives, windows
temp files, cookies, etc).

Posted on Jul 09, 2009

  • 10406 Answers

SOURCE: Webroot spysweeper with antivirus won't open anymore

My advice: uninstall it, and install the _free_ anti-virus software from Microsoft: http://www.microsoft.com/security_essentials
which does _NOT_ require any "key".

Posted on Mar 07, 2010

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1 Answer

Webroot and spysweeper 2011 no longer puts cookies into quarentee section


I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 7.0.11.21. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!

Aug 19, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

My webroot antivirus with spysweeper encounters a problem


All Webroot products as of August 2011 were replaced by Webroot SecureAnywhere, which resolves all issues with prior products including SpySweeper and Webroot Antivirus. Existing users should visit the Webroot site for a free upgrade to SecureAnywhere.

Aug 14, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spy sweeper with antivirus has gone completely blank. I can't click on any buttons and it has a white, blank screen; it won't load either. I have Windows Vista and i dont think it's expired, yet....


It sounds like your Webroot Spysweeper With AntiVirus Program crashed.

1. Click on CTRL+ALT+ DEL keys (All at once) to bring up the task manager.

2. Under the Applications tab>Click on webroot spysweeper to highlight it. Then click on end task.

3. I would suggest you uninstall and re-install it.

4. Go to Start>Control Panel>Programs>Uninstall a Program

5. Scroll down thru all Programs until you find WebRoot Spysweeper. Click it to highlight it- then click uninstall.

6. When it is finished uninstalling-click on Start>Restart pc.

7. After you log in to your pc>re-install webroot spysweeper.

8. After installation is complete, reboot your pc. This should fix the problem.

Apr 25, 2011 | Webroot Spy Sweeper with AntiVirus:...

3 Answers

Uninstalled old version of webroot spy sweeper and no internet


try another internet browser. if that won't work post a comment and i will see what else could be the problem

Jun 28, 2010 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Warning that my computer may be infected/ can't access internet


Possibly security setting issue. In your Internet Explorer, click Tools->Internet Options. Click Security tab, then click "Reset all zone to default level".


May 30, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

Webroot spysweeper with antivirus won't open anymore


My advice: uninstall it, and install the _free_ anti-virus software from Microsoft: http://www.microsoft.com/security_essentials
which does _NOT_ require any "key".

Feb 09, 2010 | Webroot Spy Sweeper with AntiVirus:...

1 Answer

I cannot turn on the antivirus in webroot spysweeper.


Sounds like you have a non-AV version of Webroot if options are greyed out. If not, uninstall and re-
install.
If you've used "Hijack This" then you've used one of the best tools available for tracking down issues
with malware. Remember, it is better to scan for malware in Windows SAFE MODE. Superantispyware
is an excellent and free utility. Also try Panda's free online service too. If your system is clean and still
slow, then your registry might be the culprit in addition to the usual suspects (defrag'd drives, windows
temp files, cookies, etc).

Jul 09, 2009 | Webroot AntiVirus with AntiSpyware &...

1 Answer

Cant update my spysweeper


Sometimes anyantivirus is reported as a virus code for another antivirus,
  • If any other antivirus is installed, please uninstall it.
  • if your spysweeper is expired, please obtain new version
  • uninstall spysweeper, clean registry, and reinstall it.
  • use proper authentication, sometimes administrator installs the SW, the user is not able to update it.
Goodluck
Zulfikar Ali

Apr 24, 2009 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Internet


Your Trend Micro will only handle viruses, for website access, it's the SpySweeper. Try disabling SpySweeper and surf, if all goes well, you just need to configure SpySweeper.

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