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The handset is not connected with the base - Panasonic KX-TG5100 Cordless Phone

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Hand set says connecting even before it is reset with new base.


This sounds like a registration problem, each 'old'
handset must be de-registered from its original
base and then registered to the 'new' base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !!

Jul 23, 2015 | Vtech Lands Phones

1 Answer

Vtech cordless handset CS6209 will not connect with CS6229-2 base


Yes. The'old' handset must be de-registered from its
original base and then registered to your base.

NOTE: the CS6229 handles a maximum of 5
handsets. If you have a handset displaying
"Handset #5" then you have a 'fully populated system'
even if you actually have only one or two handsets.

You will need to clear each handset ( I ) then clear
the base of all registrations ( II ) before re-registering
each handset ( III ) up to the maximum of five.
=====================================
( I ). First, to de-register a handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( II.) To clear the base of all handset registrations
( if needed, else skip ahead to ( III ). )

1. press [Find Handset] on the base and hold
past ~4 sec when the "In Use" lamp lights, at
about 10 secs the "In Use" lamp will begin to
blink. 2. release the [Find Handset] button momentarily,
then briefly press it again. After a moment,
all handsets that were registered to the base
(if any) will display "Not Registered" and be
ready for fresh registration ===============================

( III.) To register each handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

===============================
Good luck !! --

Jun 08, 2013 | Vtech Lands Phones

1 Answer

Bought a spare 3111 handset and cant connect it to my base. it looks as if it was connected to another base at one time. screen just says "connecting..." and there is nothing I can do to clear...


The handset must be registered to the base unit if the system has multiple handset ability, the manual will tell how to register the handset. If the system is a two handset system then only two handsets can be registered.

Dec 08, 2010 | Vtech Cordless 6041 Phone

1 Answer

My uniden DSS7855 with 1 base station and 3 handsets wont connect when i dial a number and hit the talk button it tries to connect and then comes up "'out of range" much appreciated for any help...


Clear the Handset's Base Data
  1. To remove the base data from a handset when out of range of the base, press and hold the 'end' button and the '#' button simultaneously until the phone beeps.
  2. It will now be de-registered from the base.
Note: This requires that the base and handset can communicate with each other.


Clear the Base Handset Data
  1. To de-register all handsets from the base, remove power to the base, and remove the handset from the base.
  2. Press and hold the 'flash/find hs' button while applying power.
  3. Wait for the beep and release the button.
  4. The charge light will now flash.
  5. Sit any handset in the cradle.
  6. When the flashing stops, re-register the handsets to the base.
Re-Register a Handset to the Base
1. Remove Handset Battery.
2. Reconnect battery while holding down "*" and "#" key.
3. Then press the right upper key under the LCD.
4. Press the "End" key.
5. Wait a few seconds and then the phone will be ready to register to the base.

Nov 12, 2010 | Uniden Lands Phones

3 Answers

It said base no power


Remove then replace the batteries from the hand set. You should now get dial tojo.

Oct 25, 2010 | Panasonic KX-TGA101S Cordless Handset

2 Answers

Can not rec a dial tone, phone states no link to base move closer



If “No link to base. Move closer to base, try again.” is displayed
even when using the handset near the base unit, the handset may have lost communication with the base unit. You need to re-register the handset to the base unit.
• Make sure the base unit is not being used.
• Have both handsets and base unit nearby during registration.
• Follow steps 1–3 listed below. You have about 1 minute to complete them.
• Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger.
If you re-register the handset using the other handset’s extension number, the other handset will not function.
• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

1 Base unit: Press and hold [LOCATOR/INTERCOM] until a beep sounds.
• The CHARGE indicator flashes.

2 Base unit: Press the extension number [1] (handset symbol 1 ) or [2] (handset symbol 2) of the
handset which has lost the communication.

3 Handset: Press and hold [FLASH/CALL WAIT] until “Handset Registering” is displayed.
• When registration is complete, a beep sounds from the handset and the display shows the number.
• Wait for 20 seconds after registration is complete while the handset establishes communication with the base unit.


• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

Feb 23, 2010 | Panasonic KX-TG2357 Cordless Phone

1 Answer

Handset can not connect to base unit ATT E-2126


AT&T 2.4 cordlessE2126 handset will not reset to base

Apr 01, 2009 | AT&T E2126 2.4 GHz Cordless Phone

1 Answer

VTech 2420 handset will not promp me to key in the base ID


If the other three handsets work ok then you have a defective handset.

Mar 17, 2017 | Vtech VT 40-2420 Cordless Expansion...

1 Answer

Uniden Cordless Phone Model DSS7855. frequently fails to connect to an incoming call, with 'out of range' indication. The phone is less than 1 meter from the base station.


The handset/base keeps a record of who it’s registered to. The base also keeps a record of how many handsets are registered to it.

Using the de-register function on the handset deletes the handset from the base (decrements the count) and deletes the base info from the handset. All this requires that the base and handset can communicate with each other.

To remove the base data from a handset when out of range of the base, press and hold the ‘end’ button and the ‘#’ button simultaneously until the phone beeps. It will now be de-registered from the base.

However, the base will still have this handset in it’s record.

To de-register all handsets from the base, remove power and the base handset. Press and hold the ‘flash/find hs’ button while applying power. Wait for the beep and release the button. The charge light will now flash. Sit any handset in the cradle. When the flashing stops, all handsets are inhibited from connecting.

However, the handset still appears to be connected to the base unit. Pressing talk will give an ‘Unable to connect’ message. To re-register the handsets to the base, you have to de-register the handset first with the two button method.

Of interest, pressing ‘*’ and ‘#’ on the handset while reconnecting the battery is suppose to reset the handset. Doing the same on the base unit puts you in some sort of diagnostic mode. Press speaker to exit.

Aug 21, 2008 | Lands Phones

1 Answer

Main handset won't work; additional handsets do.


Check that you have the larger power adaptor connected to the base unit.

May 16, 2007 | Doro 530 Twin Cordless Phone

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