Question about Canon NP 6035 Copier

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Canon NP-6035 persistent E002

I get a friendly error "E002 Switch the power OFF and ON again." Following those instructions yields nothing. It's a bit of an endless loop at this point. Any advice on this one is greatly appreciated!

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  • saikyan Aug 27, 2007

    Thanks for your help! Do you know how to get to the heater lamp, or where I can find schematics that would show me?

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  • 62 Answers

There is a heating problem connected to the fuser. It could be the heater lamp or thermal switches. Lamp is most likely.

Posted on Aug 27, 2007

  • Bleddyn Jones Aug 28, 2007

    Hi there. Just remembered that the first ten ERROR codes are not reset by power cycling, they have to be reset via the service mode. Resetting the error may make the machine work, or the error will reappear.
    To reset, locate the service mode actuation switch (little hole below the left hand meter counter) and insert something (a straightened paper-clip) to activate. If activated, a dollar sign $ appears on the touchscreen. Press * twice to enter the service mode. Using the << and >> keys select the *4* FUNCTION 01 screen. Highlight the ERROR box on-screen and press the OK box. This should cause the machine to reset the error and switch itself off. Power machine back on. Let me know how you get on.

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Send your email adress!

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try this open the front cover on the left hand side try to look for small hole on the hole insert paper clip and press a little bit you will see asterisk on the lcd panel then press *4* then browse for resetting error then you can reset fixing error(E002)

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e002 error normally indicates that the heater {fuser} is off
to clear that in most canon models there is a small press switch is to be activated to reset the error

at the rear right side of machine there is a small cover take it out and look for that small black button, press it while or immediately after switching the machine ON , switch OFF and ON again
if the error still exist may a real damage in fuser e.g. blown thermo fuse or lamp

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