Did you by chance cover the flash at any time before it quit working? if so and you covered it closely then you burned out the elament. i did the same thing to my old mavica. it would flash when i didn't want it to so i covered it just to burn it out.
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Sounds like the flash tube is bad. Another possibility would be a bad flash capacitor or circuit. Has the camera been impacted - especially around the flash? Another possibility is that the light tube that goes from the frame around the tube to the sensor further back in the flash base has come loose or impact has broken the frame. Pop up the flash. Underneath there are two screws; remove the screws, push the flash back down and using a slim piece of metal pop off the flash cover. You can then see the tube and the light pipe (looks like a thick black wire) and the sensor located at the back on the right. Be very careful. There can be over 300 volts across the flash tube - do not touch!!!
Hi, What external flash did you use on your Canon 60D? The internal flash will not automatically pop up if in the "Creative Zone" it will pop up with the button in the creative zones (M, AV, TV and P) it will not pop up with the button if you are in the the full auto mode (that's the little green box mode) but, should pop up automatically if required. The flash should pop up automatically in the basic zone for Portrait, close up and night photography, the button won't activate (pop up) the flash. Also the internal flash will not pop up if there is an accessory in the hot shoe. Again what external flash was it you used and did it flash?
Must be a problem with the flash lock. Try to pop up the flash manually using the flash button located at the top left of the camera beside the flash. If this does not work, you may need to have the cam serviced
I had the same problem.
Look closely at the hotshoe. Inside it, way over to the side, under one of the tabs on the side, is a tiny metal strip. When you attach an external flash, the strip is pushed down and holds down a tiny button that deactivated the pop-up flash. The strip can get bent so that it doesn't let the button come up even when the external flash is removed.
Very gently take a fingernail or a jeweler's screwdriver and run it underneath the metal strip. I had to do it a couple of times to get mine working again, but it's working great now!
The flash up button is located on the left hand side of the camera right near the top. You should use this button to pop up the flash. Prying it up could/has broken this button.
Also, depending on what setting you are using, the flash doesn't always pop up automatically. Check to see what mode you are in, on the round dial on the left -- ie Auto, Portrait, Manual, etc. I can move sometimes without your knowledge, and this may be the problem.
You will need to send the camera for servicing. There's a lever mechanism inside the flash unit which is responsible for popping up the flash. Since it is a mechanical device, it is sometimes prone to failure. I suggest not to put manual pressure to force the flash to come out, as it may cause permanent damage. Instead, send the camera for service.