Question about Refrigerators
I have a Kenmore elite refrigerator, model #795.78763800, where the freezer is on the bottom. The issue is the floor of the freezer keeps filling with water and freezes after about three or four days. I then have to break the ice and scoop out. I can see where there is a frozen stream on the top back portion of the freezer. Why would this do this?
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: water leaking onto floor
unplug it again , sounds like your drain line has frozen, instaead of defrost water going down the tube and under refrig in drain pan, becuse tube is frozen its draining into freezer compartment and eventually spilling out through front of unit. totally defrost unit and behind back wall of freezer youll see a metal trough designed to catch water, in the center (under the ice is gonna be the drain hole, pour boiling water down until it runs freely
Posted on Feb 23, 2008
I went ahead and signed up for Sears' service warranty since I knew I had to get someone to come out. IT costs $200/yr. They say it covers everything, but when the technician came out, he told me that it just covers $500 per visit. He said that a new motherboard and the labor alone was going to make it $498. Anyway, he had ordered a new motherboard. Apparently the motherboard wasn't working. It is located in the back bottom left side of the refrigerator behind the panel. There is a compartment on the lefthand side that slides out and houses the motherboard. He put that in and also had to fix the fan that is in the back of the freezer. That fan is the one that sends cool air up to the refrigerator part. When I had looked at the fan before the repair man came, it was not moving at all. So at least take a look at the fan in the freezer. Just take out the freezer drawers, and the fan is located in the top center of the freezer behind the compartment cover. Maybe that's the problem with your refrigerator, the fan. Hope that's all it is. Good luck!
Posted on Jun 25, 2008
Your refrigerator has a defrost drain blockage behind the evaporator in your your freezer compartment. Some models like yours have leak in the turns as the water leaves the freezer. I recommend that you unplug and remove the cover to the evaporator and check the defrost condensate tray below the evaporator. A wet vacuum cleaner and poring a solution with clorox in the drain will help you clean locate the leak and where the blockage may be downline.. I do have the manual on yours and can help you solve this. Some times this is a factory defect and I can help you solve the freezing drain problem. Let me know, Sea Breeze
Posted on Jul 01, 2009
You have a bad defrost system on this unit, that's why you're freezing up. Call us with the model number and we'll get the correct part out to you right away. We hope to hear back from you soon.
Posted on Oct 10, 2009
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