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THis router is not working for Voice over phone for ALLVOI ?????

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Hi. Sounds like some ports are being blocked on your device firewall. You can typically allow ports 5060 and 13000 to be opened for two-way traffic. You might have to even upgrade the router firmware if its possible and the problem persists. Worst case scenario you might even have to change the router as some routers just won't operate properly, no matter what firmware version is installed on them.

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I beleive the maximum delay is 150ms before voice has issues. If you can plug this phone into a wired connection to validate the phone is working properly that would help isolate the problem.
You may need to setup QoS on the wireless device and router for 802.1q tagging as this is what the voice packets should be tagged as from the phone.
The Qos will assure that voice packets have top priority over all other packets.
If QoS is already set and you have additional phone connected via WiFi I would have to say that you may at your bandwith limit.
An aside note - If you are running pc's through the phone you must have the correct VLAN's and QoS configurations configured for voice and data isolation.

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1 Answer

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Hi Richard,

May be your new Router is blocking the ports used by your IP Phone by default. Check with your phone service provider for Voice Port (Mostly SIP or H.323 or SCCP) and open that port in your router.

HTH
-Karthik.

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1 Answer

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READ AT http://www.cisco.com/en/US/docs/routers/access/1800/1841/software/configuration/guide/b_creg.html

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1 Answer

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What was changed? The IP address of the phone system or the IP of the voicemail PC?

You just need to go into manager and change the IP of where the voicemail is in the SYSTEM>VOICMAIL tab.

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1 Answer

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incoming voice ports are not open on the router. the devioce uses one IP port to set up the call (ringing) and at least 2 others for audio. read the manual I'm afraid.

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1 Answer

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that 2wire only works with DSL services, if you are using cable internet then no it wont work. If the surfboard digital voice is just a VOIP router then yes, plug the surfboard into one of the ethernet ports on the back of the 2wire.

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1 Answer

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If your wireless VoIP router was provided by your VoIP provider they will usually lock this option on the router since they have pre-configured the voice settings(sip server, phone number, password, codecs) before they deliver the device to your location. if you have a working internet connection already you can give your VoIP proiver a call so that they can remotely check the voice settings on their end to verify if it's working or not.

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2 Answers

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