Question about Xerox Phaser 8500/DN Printer

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Genuine Xerox 8560 Ink Blocks don't fit

I recently picked up a 4x6 pack of Genuine Xerox ink blocks for my 8560. They don't fit. They are missing a little notch on the downhill side of the block. The Media Sciences 8560 blocks fit just fine. Anyone seen this before?

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  • 77 Answers

Call servicedesk, maybe you got the cubes for europe/USA/Asia. They are a bit different

Posted on Jul 24, 2013

  • John Lussmyer Jul 26, 2013

    So European Xerox 8560 printers use slightly different ink blocks from USA or Asia versions of the printer? Well, that's a PITA.

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SOURCE: xerox 8560 how to remove ink blocks?

you have to take the ink loader out and turn it upsidde down and kind of work them out...or you could try to pull them out if you have some skinny tools like spring hooks..

Posted on Jan 13, 2010

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Related Questions:

1 Answer

Xerox phaser 8500 ink sticks wrong shape


If the ink shapes are wrong on an 8560, it probably means that it was in the managed print version of Xerox - Someone was paying for prints, not for ink and the ink technically belonged to Xerox. Normal ink should fit fine and you should get your money back from the person who sold the ink (you will see the word "metered" on the box.

Aug 24, 2013 | Xerox Phaser 8560DN Laser Printer

1 Answer

Xerox phaser 8500 error code 09, 038, 46:4597


Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)

Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.

Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.

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Aug 11, 2013 | Xerox Phaser 8500/DN Printer

1 Answer

During its warming up cycle, my Xerox Phaser 8560 stop before it can sent a text page and show ''printer error 09, 038, 46:1172'' on its display. Printer do not become operational at this...


Here's what the service manual has to say:

9,035.43 through 9,038 (8500/8550/8560 only): Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.

Jul 18, 2011 | Office Equipment & Supplies

1 Answer

Error message 09,038,46:20728 on xerox phaser 8560


That error states that the ink counter sensor flags are stuck. 9,038 means it is the black one. Make sure there is no blockage in the ink loader and that you are using Genuine Xerox ink sticks. If both of those are fine you need to replace the ink loader. The part # is 133K27711, iteminconline.com has it in stock and can ship same day. Good luck!

Feb 16, 2011 | Xerox Phaser 8500/DN Printer

2 Answers

09,035.43:46672 this is an error message i get on my xerox phaser 8560... can you tell me what it means?


If after following mariolands advice the problem continues, you will need to replace the ink loader, for the 8560 ,the part number is 133K27771. Here is a video that will show you how. The video also covers the 8400, 8500, and 8550. Though the part numbers are different the procedure is the same. ">

Jan 30, 2011 | Xerox Phaser 8560DN Laser Printer

2 Answers

Does phaser 8560 and 8500 take same ink


The 8500 and the 8550 do use the same solid ink cartridges. Not sure about the 8560 since couldn't find information about it.

Jun 24, 2010 | Xerox Phaser 8500/DN Printer

2 Answers

Xerox system error 09,035,43:46300.


This is from the service manual
Harry


9,035.43 through 9,038 (8500/8550/8560 only):
Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.
Troubleshooting Procedure for Ink Loader
Step Questions and Actions Yes No
1
Is the ink Genuine Xerox? Are they the
correct sticks for the model?
Go to Step 2. 1. Advise customer.
2. Replace the Ink
with Xerox Ink.
3. Run Clear ISC
Fault
test to clear
the error. The
Clear ISC Fault is
located in the
Internal
Diagnostics
Function menu.
2 Manually verify that the ink stick is able
to advance in the ink loader chute.
Check for broken or wrong type ink
sticks.
Go to Step 3. 1. Remove any
blockage and/or
replace the ink
stick.
2. Replace the Ink
Loader.
3. Run Clear ISC
Fault
test to clear
the error

Feb 25, 2010 | Xerox Phaser 8560MFP Laser Printer

2 Answers

How do I remove old ink from a phaser 8560? It is bargain ink (terrible) and we want to replace it with genuine Xerox.


You should be able to contact Xerox directly for information concerning ordering new ink cartridges As for removing existing cartridges, the lift hatch at the top of the unit allows access to the cartridges.

Aug 31, 2009 | Xerox Phaser 8560DN Laser Printer

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