Question about Dyson Dc 25 Animal Upright Bagless Vacuum Refurbished

1 Answer

Stabilizer Bar will not work when trying to upright DC 25 Animal

Stabilizer assembly won't come down. Red bar seems locked.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dyson Master
  • 18,408 Answers


This video will show you the fix

Posted on Jul 13, 2013

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
DAZ4161
  • 7 Answers

SOURCE: the beater bar/brush won't turn

HI THERE,
FIRSTLY, REMOVE SOLEPALTE BY QUARTER TURNING THE 3 COLOURED STUDS,THEN CHECK TO SEE IF THERE IS ANYTHING OBSTRUCTING THE BRUSH BAR OR IF THE BELT IS WORN OR SNAPPED. IF ALL SEEMS WELL PUT THE SOLEPLATE BACK ON AND ENSURE CLUTCH IS ENGAGED TO AUTO AND TRY IT AGAIN. IF NO JOY THEN PLEASE COME BACK TO ME.
REGARDS
DAZ

Posted on Dec 13, 2008

  • 97 Answers

SOURCE: I have a DC 17. In the middle of vacuuming the

nothing is the problem. the machine turns all of its sucktion to the hose when its in the upright position.

Posted on Jul 20, 2009

  • 1 Answer

SOURCE: DC17 Animal - loud noise in roller bar

We were able to get in touch with the Dyson support people and they told us this model doesn't have a clutch in the roller bar. The support person helped us walk through looking at the vacuum and it turns out the belt was stripped and they are sending us a new replacement belt. Case Solved!!

Posted on Oct 06, 2009

Dysonteam
  • 167 Answers

SOURCE: the brush bar wont spin on my dyson dc 25... i

Hi its Darran at Dyson.

Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.

When you release the machine into the vacuuming position, the brush bar should start to turn again.

If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service


Posted on Apr 22, 2010

DysonInfo
  • 107 Answers

SOURCE: My DC-25 will not return to the upright position.

It sounds like the undercarriage unit has failed. It is a common problem on ball models. The DC25 is a recent model so would still be under Dyson's 5 year guarantee. Get them out to it.

Posted on Jan 21, 2011

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dyson DC 14 animal brush bar not turning


You may need to replace the belts or the clutch assembly.

Jul 30, 2014 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

DC41 ANIMAL



Hi Ashley, it's Jack at Dyson.

I'm sorry to hear you've had difficulty with your DC41 Animal's brush bar. Although I note you've already tried resetting it, I would encourage you to try again - please make sure that you've reclined the machine into the vacuuming position as the brush bar will never rotate when the machine is standing upright. Try pressing the silver brush control switch (next to the red on/off switch) twice while the machine is turned on and reclined.

If you do need further help after trying this, please contact us directly so we can confirm if we're able to help under the terms of your DC41 Animal's 5-year warranty. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jul 21, 2013 | Dyson Dc 41 Ball

1 Answer

Also te red light is blinking on my dc 28 animal vacuum


Hi Judi, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC28. If the red on/off is flashing, this indicates that something may be jamming the brush bar. To resolve this, please follow the steps shown in the video attached. Make sure there are no obstructions in the cleaner head, and carefully remove any threads or hair from around the brush bar.

You may also want to try raising the brush bar one setting higher using the hight selector pad, as the brush bar will shut itself off if you have it set too low for the carpet pile you're cleaning.

If you'd like some further help after you've given this a try, please email us directly at askdysonUS@dyson.com with your contact details. One of our experts will be in touch as soon as possible to run you through some further troubleshooting.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Apr 17, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

The beater bar on my dyson dc 28 animal sweeper is not engaging at all what could the problem be with this


Hi Judi,

I'm sorry to hear you're having difficulty with your DC28. You haven't mentioned in your question whether your machine is displaying any indicator lights - these are designed to help you diagnose what the issue might be.

Generally, if the brush bar won't rotate, it may be because the brush bar is set too low for the type of carpet pile you're cleaning. Try raising it to the next available level to see if this helps. It's also important to keep the brush bar clear of any threads or hair, and to check the cleaner head is free of anything that could jam the brush bar - the video I've attached shows the correct way to do this.

Finally, the brush bar will never rotate when the machine is standing upright, or if you have the height selector set to 'Bare floors'. Make sure you have the machine reclined into the vacuuming position, and set to an appropriate carpet height setting once you've turned the vacuum on.

I hope this helps - if you find you're unable to reset the machine using the information I've provided here, please email your contact details and serial number to us at askdysonUS@dyson.com. One of our experts will be in touch as soon as possible to take you through some further diagnostic checks. If a repair is needed, we'll be happy to confirm whether this is covered under the machine's 5-year warrranty.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Apr 17, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Dyson Animal DC 28 brush bar removal


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC28's brush bar. I've attached our video which shows the correct way to remove any obstructions and reset the machine, in case this is useful to you.

The brush bar isn't designed to be removable, and attempting to remove it may void any guarantee on your machine. If you would like some further help it may be best if you contact us directly - our experts will be happy to confirm if we're able to repair your machine under the terms of our 5-year guarantee. You can reach us on 1-866-693-9766 (US), or 1-877-397-6622 (CA).

Best wishes,


Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 05, 2013 | Dyson DC28 Animal Bagless Upright Vacuum

2 Answers

My dyson dc25 won't lock in the upright position


The DC25 Animal has a design flaw where part of the Duct Assembly (main part of the vacuum) where the Red lock bar goes over breaks off the Duct Assembly and it causes the DC25 to not be able to stand up normally. There is a short Youtube video describing this flaw.

Unfortunately, you can repair this except by replacing the entire duct assembly.

Dec 21, 2012 | Dyson DC25 All Floors Bagless Upright...

2 Answers

Dyson animal dc 28 wont recline and therefore wont vacuum floors- how to fix?


You DO NOT have to take your machine to a "certified technician" to fix this problem. See the photo above????? Simply slide a thin, flat-head screwdriver down and magically the machine will release. NOW: once it\'s released, simply examine the area where your screwdriver JUST slid down...see the dirt and gunk? DON\'T follow the MANY suggestions of adding lubricant "which only works for a short while" (by their own admission) WIPE AWAY THE DIRT AND GUNK and voilia! YOU are now a "certified technician" and you didn\'t have to sit through any technical school to get there! You go girl!!!!!!!

Apr 26, 2010 | Dyson DC28 Animal Bagless Upright Vacuum

2 Answers

The brush bar on my Dyson DC17 stopped turning.


If this model has a brush control - i.e a roller at the side of the model which controls brush to spin or not, then its a protected brush model - therefore even if the drive belt is intact the Dyson would have to be repaired by a service personnel or professional. The brush protection isn't able to be taken apart and sounds like it may well have slipped off due to tension.

Mar 31, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

Not finding what you are looking for?
Dyson Dc 25 Animal Upright Bagless Vacuum Refurbished Logo

Related Topics:

149 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18408 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...