Question about Vacuums
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best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
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Posted on Jan 02, 2017
check to see if the belt is broken or loose and have a technician look at the clutch to see if its burnt out.
Posted on Oct 23, 2009
Testimonial: "it was somethimg simple, the wheels were'nt releasing. thank you. Bruce"
Hi its Darran at Dyson.
Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.
When you release the machine into the vacuuming position, the brush bar should start to turn again.
If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 22, 2010
SOURCE: I have to hold down
it sounds like the catch on the switch is stuck or broken.
it may be worth spraying it with an electrical switch cleaner to see if that helps.
if not, you will have to replace the switch as they are not repairable.
switches can usually be bought from electrical repair shops .
the switch and wires are basic enough, but unclipping the plastic around the switch can be tricky, and usually involve at least one hidden screw on a dyson, so you may want to consider getting an experienced repair engineer to do the job, to avoid damaging the plastics.
Posted on May 04, 2011
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