Question about LaCie 500GB Rikiki USB 3.0 Portable Hard Drive

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LaCie Rikiki stops working. The led does not blink.

I change the cable for other in good condition. I tried in many PCs. I suppose a hardware fault. Can I try to connect it in another way ? How to dismount ?

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This kind of fault is usually the case to drive interface. You can remove the drive and try to plug it into you computer using the IDE or SATA cables your drive needs. You will then be able to tell if it is your drive or the case.

Posted on Jul 12, 2013

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Posted on Jan 02, 2017

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SOURCE: external hard drive

500Gb Lacie D2 Quadra with the same problem of flashing led and not mounting on the desktop (Mac G4 Mirror), traced to the power supply (57w) going down on power, both 12v and 5v supplies are available but the main power to run the drive drops to below an adequate output, hence the clicking and whirring evident from the drive with simultaneous flashing led.

Testing with another Lacie power supply (250Gb D2) this time a 34w unit got the drive up and running, however, and this is the reason for this post, this lower power PSU failed a week later whilst waiting for a warranty replacement from Lacie (5 weeks and still waiting for the new PSU from them. they have no stock)

Message for all Lacie D2 users, check the power supplies first, test with another Lacie PSU, do not run the drive on a lower rating (34w) PSU it will fry it and leave you with another failed power supply.

If you are in a tight spot use the temporary power supply to move your data to another drive and get the correct 57w power supply before running the drive again.

Don't do as I did assume any Lacie power supply will run any Lacie hard drive, they won't, fortunately I had a second back up, but am 2 drives down and no new PSU's available to buy anywhere.

Try and purchase another spare 57w power supply, something all D2 users should do for long term security, as these do not seem to be very reliable and getting warranty support from Lacie on these is currently impossible.

The lack of 57w power supplies from Lacie and its distributors across the world is surely a warning to be noted!!!!!!

Buyers beware!

Posted on Sep 08, 2008

  • 39 Answers

SOURCE: Computer will not boot with Lacie Desktop Hard Disk connected.

You can enter the bios on bootup by pressing a special key to force your computer to go into BIOS mode. What key this is varies by computer, often it is F8, F10, sometines F11. Anyway, use the key for your computer, and change to boot modus to not first boot from USB.

Posted on Feb 09, 2009

  • 10406 Answers

SOURCE: My LaCie Rikiki is no

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Posted on Dec 12, 2010

  • 88 Answers

SOURCE: I just bought Lacie rikiki

Hi.

This is normal. You will never get all the capacity for a USB key or a hard drive. The missing space is for format purpose and hard drive maintenance.

Hope it helps

Posted on Feb 08, 2011

  • 150 Answers

SOURCE: My laptop doesn't recognize Lacie Rikiki Go 1TB.

Hello roblau99:
First lets try this. Shutdown your laptop and reboot. Once your up and running, plug in your portable hard drive. You might try a different USB port. If windows doesn't let you know its there then you need to look for it by going into your administration tools menu. Of course this depends on what version of windows your are running, if it is windows.
Maybe you can answer this? Have you been disconnecting that hard drive without telling windows you are going to disconnect it first? If the answer is yes you may have corrupted that drive which is why windows is not recognizing it.
Good Luck and just let me know if you need more help.
Sincerely, Peter N.

Posted on Mar 22, 2011

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Hi.

This is normal. You will never get all the capacity for a USB key or a hard drive. The missing space is for format purpose and hard drive maintenance.

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