Question about Sony Cyber-shot DSC-H10/B Digital Camera

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Stopped working zoom

When camra is turned on the lens extend motor makes a ratchet sound. When zoom is engaged there is a single click then I get message "turn off and on again". I LOVE this camera.

Posted by Anonymous on

6 Suggested Answers

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Could not believe it but it worked for me as well. First time I see that a good smack makes it work

Posted on Oct 14, 2008

Rammsteins
  • 300 Answers

SOURCE: sony Cybershot DSC-W150-turn power on, lens zooms

Hi!
It's probably stuck focus. Contact your local Sony service center, but if they ask too much, you can contact me at toms.safranovs@gmail.com and I will give you a good price.
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Posted on Jul 29, 2009

dnewcombe1
  • 1564 Answers

SOURCE: DSC-W130 Camera Lens extends and retracts

Try cleaning your battery compartment contacts with a Q-Tip "dampened" in rubbing alcohol. The computer is getting a weak signal and is unable to decipher its commands. Also, clean the battery terminals and the charger contacts. I'm certain this will solve your problem. Thanks, Dana

Posted on Oct 04, 2009

  • 11967 Answers

SOURCE: On power up, the lens extends as normal but then

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Dec 05, 2009

Testimonial: "Awesome!! Thanks so much for your detailed list of troubleshooting/repair tips...#7 wins again. You rock man."

  • 1382 Answers

SOURCE: My camera stopped working suddenly. When I turn

Hi,

Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).


Thank you!

Posted on Jun 01, 2010

Testimonial: "Thanks for the feedback! I tried this and another solution I had found, and it now works!"

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2 Answers

Getting an zoom error on my fuji film finepix z90, what can i do?


Lens errors (zoom errors on Fuji's) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.

Jun 25, 2011 | Fuji FinePix S304 Digital Camera

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My ixus 860is makes a ratchet sound as the lens extends and does not focus on zoom.


lens unit is jammed you need to replace it or you can open up blow up with air and try if work then good

Aug 12, 2010 | Canon Cameras

1 Answer

I have a fuji A100 10.0 megapixil digital camera. am getting zoom error message and cant get camera to do anything..can you help


Owners manual says "zoom error" indicates a camera malfunction. But, try this, gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur.
Also, sometimes you may have to try several times until you finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.

Mar 19, 2010 | Fujitsu Cameras

1 Answer

Camera will not turn on


i read up about it and turns out that that model turned out unsuccfull cause it was verry easy to lose data wipe the system cause a code error and dropping usially stuffed it up 2
but try this anyways if u have a docking station plug it in than make sure its off first then turn on
make sure u conect it to the computer when it reads the camra on computer then remove it then replug it back in and open the camra to the computer leave it runing on for 5 or 10 mins if your camra is stuffed it will show this message
An error occurred in the io-library ('Could not claim the USB device'): Could not claim interface 0 (Operation not permitted). Make sure no other program or kernel module (such as sdc2xx, stv680, spca50x) is using the device and you have read/write access to the device.»
or u simply have jammed the lense and broken the motor works in the camera
jaming the lens can cause a programing loop in the hardware and software i think the best way to fix it
would be to incert the CRV3; 2-AA lithium charger in and out a few times to stop the programing loop by a certian amount of electric voltage current that will shock ur programing system to automatically correct its self
you should have a flash memory built in and a SD/MMC card make sure that its incerted it will help stop any programing functions by automaticly sending data to the hard disk flash memory forcing the program to work
basickly try forcing programs to pick up the camra software like the printer dock the usb cable and the av cable
if none works it basickly stuffed
thoe u can hack it but seriously if u dont knw what ur doing don try lol
so yeaa thats about all i can do for u
if you understand programs and software and can hack heres a link youll just have to search in for the latest post on the download link
http://forums.dpreview.com/forums/read.asp?forum=1011&message=20329748
this allso allows u to do a load more with ur camra like super zooming , auto face detect , more video effects ,extending a flash memory to ur internal memory and **** like that lol
write bakk
l8ers aii hope it works

Jan 28, 2009 | Kodak EasyShare Z740 Digital Camera

1 Answer

Camera wont zoom it just says turn off


It sounds like you have a damaged zoom servo.. which is odd because you're camera probably extends the lens once it's originally turned on. The motor/servo is kind of expensive to replace and it may be more cost effective to purchase a newer camera. 
To make sure i'm correct. try turning your camera on with your hand over the lens to stop it from protruding. if you get a similar or the same message then it's the motor. If it just beeps then i have no idea what the issue is. Has the camera been dropped recently?

Dec 19, 2008 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Casio EXILIM camera lens will not extend fully!!!


Try plugging the PC interface cord into the external connector. No need to hook it up to your computer, just plug it in and out a few times. Then try to power up the camera.
Good luck.
Zductive

Jun 02, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

2 Answers

Digital camara zoom


samsung digitmax d73 zoom lens will not retract, just pull lens outward gently it will click, then turn on camra ,you should be able to zoom now turn off camra lens should return & close
hope this helps

Oct 17, 2007 | Samsung Digimax S600 Digital Camera

1 Answer

Lens stuck


It sound like a problem with the zooming mechanism (lens would not retract or extended) Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

Aug 22, 2007 | Panasonic Lumix DMC-LC43 Digital Camera

1 Answer

Zoom error


I had the same problem with mine and I tried several suggestions, BUT the only one that has worked is to gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur. Another note. I had tried this several times until I finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.

Dec 09, 2005 | Fuji FinePix E550 Digital Camera

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