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My coupler was split in two, and I couldn't screw it off. I had to do the following:
1. Take the blender apart (mine had 2 screws on the bottom).
2. Remove the motor housing from the blender (mine was loose from removing the two screws earlier).
3. Remove the fan by removing the fan nut.
4. Take apart the motor housing. Mine had two machine screws with 1/4" hex heads holding a bracket that tied the two ends together. Once those two screws are removed, you can take the motor out of the housing. Be careful on the fan end of the motor, because it's got two spring loaded brushes that will come together once the motor is pulled through.
6. Once you have the motor out of the housing, you'll have something to grab onto so you'll be able to unscrew the broken coupler. I used a pair of channel locks and gently grasped the motor body, and then just used a regular pair of pliers to grab the broken coupler. It's regular thread (lefty lucy righty tighty), so twist accordingly.
Once you have the coupler off, just put everything back together. The hardest part is holding apart the spring loaded brushes while you push the fan end of the motor shaft back through the motor housing.
Took me about 20 minutes to do everything.
The only thing I can think of is to try to repair the separated rubber with one of the special adhesives. This may not be physically, ie, damaged beyond repair, but if you think it might be repairable try something like JB Weld. They make an adhesive that sets up in 4 minutes. I have fixed some weird breaks with this stuff.
I found this rubber drive coupling on mendshed which were helpfull enough to place it on their ebay site for shipping outside of the US. Check if it looks like yours first. One end the tapered end screws into the drive shaft the other end just fits in the rectangular shaft of the motor.
My wife picked ours up at a rummage sale, and we've grown to love the little thing for making single servings of banana milk shake. (half a frozen banana, cover with milk, a drop of vanilla, and about one minute with the hand blender blade!) When my youngest boys dropped ours, I gathered up the pieces of plastic that connect the attachments to the motor shaft, and carefully super glued them together. I then wrapped the plastic piece with fine nylon thread and a thin layer of super glue and placed it back onto the motor shaft, then let it sit for 24 hours. It is now permanently attached to the motor shaft and good to go. Too bad Philips doesn't care enough to support their customers with a part their engineers designed to break and save the rest of the product. I'll remember this about Philips products when I buy an HDTV.
10-01-2009 Sara - see solution for rlaymon 1-9-08 "Top part of base broke off"by TanyaCS on 1-20-08 - good ideas. I just fixed mine - 2 hour job + half hour to put a new cord in. Like TanyaCS my broken coupling was rusted to shaft - used WD-40 twice and let sit - meanwhile took out motor and removed fan - kept screws and washers in order on workbench (kitchen counter) - the fan hole is "D" shaped - fan end of shaft also "D" shaped - I filed a "flat" on the other side of the factory "flat" (side of 'D' that is straight) - Used big pliers on broken coupling and adjustable wrench on on the "flats" on fan end of the shaft. Broken end came right off. New cord is 18 gauge extension cord capable of at least 6 amps. Cut off the un-needed end. Or order a replacement cord $4 when you order the rubber drive coupling $4, pin with slinger washer $3. Bet you also need new rubber feet - didn't buy for mine - wish I had. Bert
Is the shattered part able to be "recreated" with a bit of superglue or similar? not to use as such, but just so you could take it to any reasonably competent machine shop and get them to copy it in a similar material.
and they may be able to help with a relatively common replacement part such as this.
Another route to go is to try and find a similar model that isn't working and cannibalise - any local domestic electrical repair shop might be worth a try, or internet exchange forums.