Black ink does not print

This is quite a common problem for these models, particulary with the black not printing, to check if this is your issue print a self test page, then try a cleaning process through the tools menu if you are still not getting any black print you have the classic blocked nozzle/ airlocked printhead issue, it is most commonly seen in printers that have used aftermarket black ink at some stage and/or have been sitting unused for a while.

try the following
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.

if this doesn't work the only way to clear it is to disassemble it and soak the bottom of the printhead in hot water then reassemble and clean the head

good luck
PS it only seems to be a problem with black refilled/aftermarket cartridges, haven't seen any probs with any of the colour refills

This would usually be caused by a bad carriage board, or the cartridge contacts not making proper contact with the contacts on the carriage board.

I dont know about your particular model
But some printer do not print black on its own but rely on all colours to 'make'black.
Black itself is a sort of fill in .
Does your printer software give you the option to print 'Black' only?

If all else fails try this, get a syringe minus the needle, remove the ink cartridge and use the syringe to blow air GENTLY through the hole the cartridge connects to. Make sure you have a cleaning cloth to remove ink dislodged from pipe connected at the print head, do this gently to remove any obstruction and there should not be too much mess and can easily be cleaned up. I did this for my work printer which was out of warranty and it worked a treat.

I've not been able to get the black ink to print on my HP 3310 for the past 2 weeks after trying everything but followed advice on the following:

http://www.fixyourownprinter.com/forums/inkjet/55519#8

and it's slowly working!

It involves doing a semi-full reset:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01449119&lc=en&dlc=en&cc=uk&lang=en&rule=30780&product=439491

I've done it 5 times now and each time I do it the ink comes back a bit more and it's nearly back to normal now! I'm also doing a 'clean printhead' after everytime (setup then tools)

Don't give up!

i had the same problem. black stopped printing. i always used OFFICIAL HP cardridges, so this problem is not exclusive for refilled cardridges.

This solution (offered here) worked for me:
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and the turn it back on. You will have to turn the printer off twice and then it will recalibrate. Make sure you have new cartiges in the printer so that it can reset.

I wanted to stress that you should make sure that:
1) you keep the the buttons down untill it shuts off;
2) on restart you get a notification of service;
3) to turn it off again after service before you turn it on for actual use.

Just wanting to share with you people
This is what just worked for me after a very stressful day - why do printer brake down when you need them most

i removed the blank ink cartridge and got the guys in the work shop to very carefully blow air from the air compressor into the little tube where the ink goes plugged printer back in and ran some tests and got the printer to clean heads after about 3 of those black ink working perfectly hope this helps someone.