Question about Audio Players & Recorders

1 Answer

DVD trays out - Panasonic SA-PM39D

Hi, my DVD-Stereo's trays are all open. My nephew (child) inserted a DVD on top of another, as a result the trays got stuck. I opened the system and managed to manually push out all trays to take off DVDs. As a result i cannot push them back, neither can they by themselves when powered. Also, the radio does not take any signal even if the antenna is connected. This second problem has been existing before the first. Please help.

Posted by on

  • 4 more comments 
  • Anonymous Jan 24, 2008

    My daughter (3) tried to insert her 'Barbie' dvd....and now the dvd/cd won't respond. Please help!!!!

  • haiddt Apr 12, 2008

    I have the same problem with my Panasonic SA-PM39D, after powering on system, it does the demonstration itself, and if I press any botton it will notify "tray init , please wait" and nothing continue. If there are any solution, please sent to my email

    Thank you alot for your help.

  • Anonymous Apr 17, 2008

    opened dvd

  • Anonymous Apr 21, 2008

    Same problem, cannot open any CD/DVD tray, system msgs are the same as others reporeted

  • patrick20 Jun 21, 2008

    Trays won't eject.

  • Anonymous Mar 13, 2009

    I have this problem with mine. It seems to be very common. Mine happened for no apparent reason, just went to use it one day and got the 'tray init...please wait' text. I took it to a panasonic repair centre and they costed the repair at hundreds of pounds and even admitted that when the multi changer goes wrong, they just aren't worth getting fixed. Sorry appears that like me, you just have scrap metal on your hands now. Scott



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

The system i had, had exactly the same problem, happened years ago but only got around to it now.

The case is quite fiddly and there are also potentially dangerous voltages inside so i would only do this if you are trained, and even then you do so at your own risk.

I have fixed the problem but i am not 100% on what the actual problem was. firstly i opened the system up and seeing as the problem was the stuck trays i went straight for the dvd mech (part 1) however that may not be necessary and the problem may have just been the front switches not reading properly (part 2).

**make sure the unit is unplugged**

-take sides off
-loosen front panel from base of system
-i removed the white plastic top of the dvd unit allowing you access to the screws holding the metal panel on to the dvd unit, removed the metal unit.
-there are two ribbons connecting the dvd unit to the main unit, the smaller one controls the motor drives.
-i plugged in the unit to test the motors, to do this i ground each pin coresponding to a motor (they are labelled) located a the header at the end of the smaller ribbon. (This can be done from the other end of the cable located on the side of the unit, which is much more accessible but not labelled)
-forced dvd trays back to their starting position (makes lots of noises)
-on the side of is a sliding mech that selects which dvd tray i made sure that moved back and forth freely (quite stiff as you are working against the motor) you should hear the motor turning.
put everything back together.
-when switched on it would go through starting sequence but NOTHING else.

Part 2
-mech appeared to working but noticed front panel was not responding to button presses on the dvd area. the tape/dvd select and power button were OK though
-removed front cover and removed front panel circuit board, plugged back into system.
-without the front panel the buttons all worked and system all worked.
-replaced front bezel and system worked.

j uk

Posted on Aug 11, 2009


2 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 905 Answers

SOURCE: DVD trays out - Panasonic SA-PM39D

there are very tricky mechanical devices that detect when the trays are closed and in what position they are in
A gear or mechanical piece is not in correct order or not functioning properly and will need intense studying to determine which position they all should be in at door closed , laser mech. position , standby position
can you upload a photo of the inside of the cd mechanism?

Posted on Oct 18, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Hi, I have a Sanyo DVD-SL20 DVD Player which has fried a couple of components in the power circuit, the problem I have is that the nephew has left his favourite DVD in the machine and with no power getting...

Good day.

You only have to do is remove the top cover of your DVD by unscrewing it.
After that,the internal parts will reveal so you will see the CD tray or the CD mechanism assembly.
Next,when the disc assembly is having a top cover remove it,by loosening all of screw from that cover
And finally you can get the CD from the tray or disc assembly..

Thank you and good luck..

Apr 11, 2011 | Sanyo DVD-SL20 DVD Player

3 Answers

DVD trays out - Panasonic SA-PM39D

there are very tricky mechanical devices that detect when the trays are closed and in what position they are in
A gear or mechanical piece is not in correct order or not functioning properly and will need intense studying to determine which position they all should be in at door closed , laser mech. position , standby position
can you upload a photo of the inside of the cd mechanism?

Oct 18, 2008 | Panasonic SC-DK10 System

5 Answers

Tray won't open on my MRX-530L CD/DVD recorder

leave the unit plugged off from power for one night and try to open.

else you will have to open the unit and force the tray outside.

Aug 10, 2008 | Memorex Televison & Video

1 Answer

Hi my problem is with the dvd tray it does not open . it make a funny noise but it does not open thx

OK I fixed it. One of the CD's had gotten stuck between trays in the loader. I pulled out a few CD's by forcing open the trays gently. However even after removing as many cd's as possible one was still stuck. 1. Remove screws holding cover plate on in back and sides. 2. Remove cover. 3. Lift face plate latches and lift over top of unit. Remove serial cables from connectors on board. Take face plate and place aside. Remove screws from back of CD tray unit and bend back metal tab with flathead screwdriver. Lift CD unit up on one side so you can get your fingers up inside underneath and push stuck cd towards tray openings. You can gently force top few trays out. You may need to shake unit so that stuck cd reaches open end. Pull out CD. 4. Replace faceplate and connect serial cables. Plug in power cord, power on unit and make sure trays will eject normally. 5. Put it all back together!

Jan 31, 2011 | Panasonic SC-PT660 Theater System

2 Answers

How to insert dvd in acer 5538

Since there is no external drive bay button on the Acer 5538, you either insert a paperclip or similar object into the pinhole on the optical drive door until it opens the 'Start' menu, click 'Computer' (1/2-way down under the user picture), highlight the 'DVD RW drive' and mouse click 'eject' under the top-screen toolbar. I hope this helps.

Jan 17, 2010 | Computers & Internet

1 Answer

Stuck dvd tray

There are many ways to eject a DVD. Try this.

Shut down the computer (complete power off, not restart)
Hold down the left button (Apple mouse?)
Push the power button
Keep holding the mouse button down until it either ejects or the grey pinwheel appears. (It's not an instant process)

Usually, eject/F12 will open the drive up. If that does not work try.
Open terminal and use the command "drutil tray eject"

You can also try command-option O + F and type"eject cd"
If none of this works your drive may be bad or the power cord is loose. You will need to open it up or seek professional service.

Oct 08, 2009 | Apple Power Mac G5 Desktop

1 Answer


Unplug the unit, then unscrew the metal cover over the top and sides of the unit. Then unscrew the black plastic cover that goes over the top section of the back. This will allow you to get out a CD that is stuck in the back.

Jun 15, 2008 | Panasonic Televison & Video

1 Answer

Govideo r6750 stuck tray

my 10 year old nephew forgot to take a disc out and inserted another this stopped the tray from opening i had to undo the screws holding the cover and remove them .Good luck p.s. don't forget to unplug firse

May 21, 2008 | GoVideo VR3845 DVD Recorder/VCR

2 Answers

My dvd/cd try does not open when i press the eject button say "locked"

That means your trays are on Child Lock (this is a safety feature to prevent any accidental opening or closing of disc trays by small children when listening to your favorite tracks.)
To solve this, simply switch off your radio to Standby and hold the power button...whilst holding the power button, press open on the tray that is locked....the system will display UNLOCKED on the display of your hi-fi.

That should be it. To lock the tray....repeat the same process on the particular tray u want locked.

May 21, 2007 | JVC DX-T9 System

2 Answers

DVD stuck/jammed in tray

there may be two screws on the top of the tray that holds the rounded magnet, the one that is placed to hold the disc when spinning, remove it, you can then simply take the disc out.

May 19, 2007 | Pioneer DVR-810H DVD Recorder

Not finding what you are looking for?
Audio Players & Recorders Logo

Related Topics:

2,534 people viewed this question

Ask a Question

Usually answered in minutes!

Top Audio Players & Recorders Experts


Level 3 Expert

5683 Answers

The Knight
The Knight

Level 3 Expert

76016 Answers


Level 3 Expert

84027 Answers

Are you an Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides