Question about HP DeskJet 1000cxi InkJet Printer
Deskjet 3511 output tray is open but error says it is closed
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Posted on Jan 02, 2017
SOURCE: HP Deskjet 5150 - top cover open
I had the same problem, and the cause turned out to be the cover switch not being fully pushed in. On the underside right edge of the top cover, there's a little triangular protrusion that pushes down a black rectangular button (the cover switch) when the cover is closed. The problem occurs because the flimsy top cover is made of plastic and flexes slightly when you close it. This means that sometimes, the right edge of the cover won't seat properly even though it appears as if the cover is closed all the way. When this happens, the triangular protrusion isn't fully pressing the switch down.
To test if this is this is happening, send a print job to the printer and wait for the "top cover is open" error message to appear. Next, open the top cover door and locate the cover switch. It's a little black button in a rectangular hole at the right edge of the doorway near the ink cartridges. Take a pen or a car key and use it to push the cover switch down. You can also use your fingertip to do this if it's skinny enough. If you keep the cover switch pressed down, the power button should start blinking to indicate a print job is coming through. If the print job actually starts printing, then you know the problem was the cover switch.
In my case, all I had to do the fix the problem was close the cover and make sure it was fully seated by firmly pressing down the right edge of the cover until I heard a plasticky "click" noise. After that, the problem went away.
Hope this helps.
Posted on Sep 16, 2008
This solution is taken from the HP website.
Follow these steps to print on a CD or DVD.
NOTE: Make sure that the side of the tray that holds the CD/DVD is inserted into the printer first.
Posted on Feb 05, 2009
SOURCE: Photo Tray Problem
When nothing worked, I reexamined the trays, and there is a small plastic hook about half an inch long under the left side of the D7460 output tray. The tray below had a small hole. So I clicked the two together, and the printer started printing. Probably like many of you I had elevated the output tray as the printer spews onto the floor. Apparently it needs this connection. So much time lost....
Posted on Jul 03, 2010
Hi, According to your problem reopen the output try or replace
it. Check the settings of the printer. Then reboot the printer and the system
both. It will solve your problem.
According to your problem reopen the output try or replace it. Check the settings of the printer. Then reboot the printer and the system both. It will solve your problem.
Posted on Jun 27, 2011
In this error condition, the following light pattern displays on the product control panel and a message might display on the computer:
Follow these solutions in the order presented to resolve the issue.
Solution one: Close the top cover on the printer
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Posted on Jul 28, 2011
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