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Red vertical lines appear, can only run computer in Safe Mode

Model: Dell Latitude C840 When I turn on the computer, white underscore lines appear across a page that indicates to select to enter in Safe Mode. I didn't click anything, so it automatically goes to start in regular mode. Windows XP attempts to open (has green vertical bars that appear as it is trying to load). Then a blue page flashes briefly saying something like "sorry for the inconvenience..." and then the screen goes black. Then, after about 5 minutes, the computer does this all over again. When I select to run in Safe Mode, Windows XP loads, and I can access my files, but the screen has lines across it (it is also made worse when I press on certain parts of the laptop). Any ideas? I'm thinking it could be the video card. Any suggestions? Thanks

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Re: Red vertical lines appear, can only run computer in...

Check the video cable and see if it;s properly seated. run the laptop with something that uses memory. if the video chip it going to show signs of problems, it will be more prominent when the laptop gets hot. most cases laptop motherboards have integrated video cards and cannot be replaced.

Posted on Aug 27, 2007

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