Question about HP PhotoSmart 7760 InkJet Printer

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Printer cartridge jam

PLEASE HELP! I am getting an error message on my printer that the printer cartridge us jammed. However, the cartridge is all the way over to the left and I can't get to it to try to unjam it. I have tried turning it off and on and I can hear it trying to move but it isn't moving. ANY SUGGESTIONS?????

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Re: printer cartridge jam

Oh dear, you may have a paper jam preventing it from movin, Open up the unit cover, get a torch and check thoroughly around it and rollers and down the back where paper goes behind unit too. I am willing to ber you find a tiny jam. Post back if it still won't print. Hint: sometimes you nedd to reset printer default settind and turn off and on again when jam is cleared to reset warnings.

Posted on Aug 31, 2007

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