Question about Televison & Video
I put the blu ray into the player and it noisily whirs round and round and it usually gets spat back out at me saying unknown disc on the screen. I try it a few more times and it still doesn't work. Can someone please tell me why this is?
Posted by Anonymous on
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Posted on Jan 02, 2017
Have you updated the firmware on it? I had a similar problem with a Sony blu-ray player and I had to download an update and burn it on to a CD then allow the CD to update the blu-ray player. What's the model number of your player, I may be able to get a link to the update for you.
Posted on Feb 15, 2009
I had the exact same problem as you did... I bought the Sharp Aquos 42D85X which came with Sharp BD-HP21X Blu-ray Disc player. could not get brand new blu-ray movies to play and i found it froze everytime after 10 secs. I phoned sharp who basically were no help watsoever! I then went and returned my blu-ray movies back to the store thinking it was a problem with the discs.. The people there were extremely nice and since they had a display model of the BD-HP21X instore they offered to test the movie on it to veroify whether it was the blu-ray player was the problem or not. Turns out its a fault with all of the BD-HP21X models. So we then ended up returning it back to the store we bought it and exchanged it with the older model (BD-HP20X). I now have no problems playing blu-ray movies. Although another suggestion is to perhaps download the lastest firmware update & see if that resolves your issues.
Posted on Mar 16, 2009
SOURCE: My Blu-ray keeps saying no disc.
This can be caused by a number of different things, some simple ones are:
- Unplug for 5 minutes then replug, this will reset the processor and it may smarten up (just like rebooting a computer)
- Take the unit apart and using a Q-tip and lens cleaner gently clean off the lens of the laser...only do this is you feel comfortable. If there is a hair or obstruction on the lens it will not read discs. If it is still under warranty, send it in first before you take it apart, it may void warranty.
- If the above two do not work then the transport mechanism may be defective and the repair would be around 100 -150 dollars, which is probably not worth repairing and it is best to look at a replacement machine.
Hope this helps!
Posted on Jan 20, 2010
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