Question about Western Digital Computers & Internet

Open Question

Hardware error 5

When I look at my drivers I see WD Hardware error usb device. This has occurred after a power outage

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
New users get 2 Free calls (no credit card required) and instant help on almost anything you can think of (from cars to computers, appliances, handyman, and even pets).
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
Benimur
  • 6966 Answers

SOURCE: Hardware Malfunction Error

Hi, This is a common problem with external storage. Please refer to http://www.fixya.com/support/t191153-device_recognized Below is a copy of my response to a similar post. Based on your post/description: 1. Your PC does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the My Book itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options aside from running manufacturer's diagnostic and/or third party recovery software are: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it direct inside a desktop either as IDE or SATA; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.

Posted on Sep 04, 2007

Ad
showsizzler
  • 66 Answers

SOURCE: WD Passport Portable Hard Drive 120 GB Problem saftly removing hardware. Receive the message 'h device ' Generic volume' canot be stopped right now. Try stoping the device again later.

well i cannot actually figure out your problem well all windowsxp and windows vista allows you to safely remove your usb device well wats the error like diid you check microsoft for lates updates and patches !!try it oderwise tell me the exact error or problem!!thanx

Posted on Feb 01, 2008

IrishDruid
  • 2712 Answers

SOURCE: Logitech M-BJ58 USB optical mouse win xp issue

Hello dcipher,

This is due to a missing Windows file called input.inf. The solution is as follows:
In Windows XP, you can use the MSCONFIG utility as described in the following steps:

  1. Click Start->Run.
  2. Type msconfig in the Open field, and then click OK.
  3. Click the Expand File button.
  4. Type input.inf in the File to restore box.
  5. Type the path of the Windows XP .cab file where you want to restore the file from in the Restore from box. If you don't know the patch, click the Browse From button to locate the Windows XP .cab file.
    Note: The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.
  6. Type C:\windows\inf\ in the Save file in box. This assumes that Windows XP was installed to the default directory. If Windows was not installed to the default directory, you will need to adjust the path to point to the correct directory.
  7. Click the Expand button.
  8. Click OK. If you are prompted to restart the computer, click Restart.
After extracting the file and restarting, try installing the mouse software again. You should no longer see this error message.

Should you have any further questions, please feel free to post them here.

P.S. Before you assign a rating, please make sure that the issue is resolved or you are satisfied. If not, please post back as to what you did, and/or any other questions you may have, and I will try to assist you as best I can. Please do not assign an ‘Inappropriate’ or ‘Thanks for trying’ rating if your issue is not resolved after the first response itself, as sometimes a bit of to and fro dialogue may be necessary before we can find a fix or an answer to your query.

If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! or Helpful rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Enjoy free holidays, meals, shopping and more, with mystery shopping!! USA / UK
FREE SOFTWARE GIVEAWAY
Windows Utilities

Posted on Apr 25, 2008

zone48
  • 25 Answers

SOURCE: error message

What is your operating system?

If XP, check your device manager to see if the scanner is being recognized by XP.

What is your scanning software?
Try to use another scan program ( a free demo version should work fine.)

Are you using TWAIN or an ISIS driver? If it is a TWAIN driver, then any Photo editing program should be able to connect ( usuallly!?).

Posted on Jul 07, 2008

marcopenat
  • 1 Answer

SOURCE: My Computer does not show: Western Digital My Book Essential Edition 500 GB external USB hard drive

Well i got a simple 320 gb external hard drive, and since the first month i had problems, i solve the recovery issue by opening the hard drive, and find it out, the inside was broken, and it got unplugged. so plugged it back and got my info. if your data its more important than 200dlls or less break the thing open, because if you claim the warranty they are not responsible for your information.

Posted on Dec 13, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wd elements hard drive i/o error


Two of the most common causes of I/O (Input / Output) device errors are driver based. Typically, either the device's driver is not enabled or it is out of date. The driver component has an important function, as it acts as a motor like force that propels USB/plug-and-play hardware into a driving action within the computer. It is the connecting communicating link signaling the CPU to a desired movement. And while not all I/O device error solutions are simplistic, as a good starting point, you can try troubleshooting using a few basic steps, and you might not need to attempt anything else.
Access "Control Panel" from the Start menu and then choose "Performance and Maintenance." Click "System" and then go to the Hardware tab and click on "Device Manager." Find the device that is registering an error by expanding the nodes of the appropriate category. If the device has a red "X" on the icon next to its description, the hardware is disabled; Otherwise, Go to the General tab and click "Enable Device" found under the Device Status section; then press "OK." (Note: You may have to follow prompts, as indicated through an enabling device wizard. If you do, continue to click "Next" and follow the prompts until the process has completed.) Test the hardware. If an error is shown. Go to the General tab and click "Troubleshoot" found under the Device Status section then press "OK." Follow the prompts to solve the issue. If an error is still shown Go to the Driver tab and click "Update Driver." Follow the prompts until the process has completed and then test the hardware. Hope this helps.

Jan 16, 2013 | Western Digital 1TB WD ELEMENTS USB...

1 Answer

How to fix an I/O device error? I get this message when I do different things, like trying to open my WD external storage and trying to open add/remove programs.


Two of the most causes of I/O device errors are driver based, sometimes the drivers are out of date or disabled try taking these steps to fix it 1. Acces "Control Panel" from the start menu and then choose "Performance and Maintenance"
2.Click "system" and then go to hardware tab and click on "device manager"
3.Find the device that is registering an error by expanding the nodes of the appropriate category. If the device has a red "X" on the icon next to its description, the hardware is disabled; proceed to
Step 4 to enable it. Otherwise, go to Step 5.
4.Go to the General tab and click "Enable Device" found under the Device Status section; then press "OK." (Note: You may have to follow prompts, as indicated through an enabling device wizard. If you do, continue to click "Next" and follow the prompts until the process has completed.) Test the hardware. If an error is shown, proceed to Step 5.

5. Go to the General tab and click "Troubleshoot" found under the Device Status section then press "OK." Follow the prompts to solve the issue. If an error is still shown, proceed to Step 6.

6.Go to the Driver tab and click "Update Driver." Follow the prompts until the process has completed and then test the hardware.

Feb 28, 2011 | Computers & Internet

1 Answer

250gb wd passport contents not visible in my computer


One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.

Nov 10, 2009 | Western Digital WD Passport 250GB Portable...

2 Answers

When I connect WD 250 GB external harddisk ..I am getting error message" USB device Not recognized due to malfuction"..please guide me my laptop is toshiba and operating system is windows xp


Please trouble shoot by trying the device on another laptop.

If it works on another system, it simply means it is not compatible with yours and you have to get a device that is compatible with your toshiba system.

Good try.

Oct 17, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

My mac won't recognize my wd hd anymore


I devised these simple steps that tend to remedy quite a few issues with most USB portable / external hard drives and devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especialy true if you move a HUB to another port

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

Aug 31, 2009 | Western Digital My Book Essential 500GB...

1 Answer

Code 37 on dvd drive


The Code 37 error may occur when the concerned device is not connected to the system correctly and when its driver is faulty. A code 10 error is common when you add or remove USB devices or video & sound cards to and from your PC. When these errors occur, you may receive the error message given below.
Windows cannot initialize the device driver for this hardware. (Code 37)
To resolve code 37 errors, first ensure that your device is properly connected to your system. For instance, check all the cables of your printer or check that your sound or video adaptor is properly seated in its slot.
Try to remove and reinstall the device, and run the Add New Hardware Wizard from the Control Panel to see if Windows detects and installs it. If this does not resolve the issue, then update the device driver by performing the following steps:
1. Open Control Panel and select System.
2. In the System Properties dialog box, select Hardware tab, and then click on the Device Manager tab.
3. Scroll down the Device Manager window and identify the faulty hardware from the list.
4. Right-click on the hardware and select Update Driver.
5. Follow the screen instructions to resolve the error.
If these steps do not resolve your error, then the problem might be with your device. Get it checked by an authorized technician.

Aug 04, 2009 | Dell DVD-rom DVD Drive

1 Answer

Error code 37


Hi there
The Code 37 error may occur when the concerned device is not connected to the system correctly and when its driver is faulty. A code 10 error is common when you add or remove USB devices or video & sound cards to and from your PC. When these errors occur, you may receive the error message given below.
Windows cannot initialize the device driver for this hardware. (Code 37)
To resolve code 37 errors, first ensure that your device is properly connected to your system. For instance, check all the cables of your printer or check that your sound or video adaptor is properly seated in its slot.
Try to remove and reinstall the device, and run the Add New Hardware Wizard from the Control Panel to see if Windows detects and installs it. If this does not resolve the issue, then update the device driver by performing the following steps:
  1. Open Control Panel and select System.
  2. In the System Properties dialog box, select Hardware tab, and then click on the Device Manager tab.
  3. Scroll down the Device Manager window and identify the faulty hardware from the list.
  4. Right-click on the hardware and select Update Driver.
  5. Follow the screen instructions to resolve the error.
If these steps do not resolve your error, then the problem might be with your device. Get it checked by an authorized technician.

Good luck

Jan 14, 2009 | Computers & Internet

2 Answers

HELP ME


Code 41Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
Recommended resolution


A driver was loaded but Windows cannot find the device. This error occurs when Windows does not detect a non-Plug and Play device.

If the device was removed, uninstall the driver, install the device, and then click Scan for hardware changes to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.

If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard. Click Performance and Maintenance on Control Panel, click System, and on the Hardware tab, click Add Hardware Wizard.

Let me know how this works.

-Tha Mp3 Doctor

Jun 17, 2008 | Insignia Pilot MP3 Player

1 Answer

DVD DRIVE NOT BEING RECONISED


This is a solution for error code 41 but it may assist you with your problem.

A driver was loaded but Windows cannot find the device. This error occurs when Windows does not detect a non-Plug and Play device.

If the device was removed, uninstall the driver, install the device, and then click Scan for hardware changes to reinstall the driver. If the hardware was not removed, obtain a new or updated driver for the device.

If the device is a non-Plug and Play device, a newer version of the driver might be needed. To install non-Plug and Play devices, use the Add Hardware wizard. Click Performance and Maintenance on Control Panel, click System, and on the Hardware tab, click Add Hardware Wizard.

On the General Properties tab of the device, click Troubleshoot to start the Troubleshooting Wizard.

Good luck.

Apr 07, 2008 | Computers & Internet

1 Answer

Destop cd driver


Hi,
is this an external USB CD Drive ?
Windows error code 10 indicates a hardware error or failed driver installation. This error may appear if a device has insufficient power to operate correctly (if it,s plugged into a bus powered hub with other devices), or may indicate a more serious hardware problem. Also, it may be indicative of USB root hub drivers being incorrectly installed.
This could be a faulty or dirty USB Lead problem.
Hope this helps.
Mike @ Compurepair.

Feb 22, 2008 | Microsoft Windows Vista Ultimate Edition

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

129 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76630 Answers

Mike

Level 3 Expert

4340 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...