Question about Western Digital Computers & Internet
When I look at my drivers I see WD Hardware error usb device. This has occurred after a power outage
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Posted on Jan 02, 2017
SOURCE: Hardware Malfunction Error
Hi, This is a common problem with external storage. Please refer to http://www.fixya.com/support/t191153-device_recognized Below is a copy of my response to a similar post. Based on your post/description: 1. Your PC does not recognize the external hard drive via its USB connection - try on a different computer - if it is still a no go, then it's not a PC problem; 2. Try replacing the cable - again if a no go, so it's not an interface/cable problem; 3. That leaves you only with the My Book itself as the possible at fault. An external hardrive would consist of 2 main parts, the electronic board and the hard disk itself. The board seldom (if ever) fails. Its function is to provide conversion/interface from the SATA/IDE connectors of the HD to the out USB/Firewire. The HD more often than not fails. Most external storage uses a standard HD inside the enclosure. Your possible options aside from running manufacturer's diagnostic and/or third party recovery software are: a. Claim warranty/replacement; b. Replace the HD only; c. Physically remove the HD and connect it direct inside a desktop either as IDE or SATA; d. Seek services of professional data recovery firms (if data/files are mission critical); Hope this be of some help/idea. Post back should you need further information. Good luck and kind regards.
Posted on Sep 04, 2007
well i cannot actually figure out your problem well all windowsxp and windows vista allows you to safely remove your usb device well wats the error like diid you check microsoft for lates updates and patches !!try it oderwise tell me the exact error or problem!!thanx
Posted on Feb 01, 2008
This is due to a missing Windows file called input.inf. The solution is as follows:
In Windows XP, you can use the MSCONFIG utility as described in the following steps:
Note: The Windows XP .cab files are stored in the I386 folder on the Windows XP CD.
Should you have any further questions, please feel free to post them here.
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Posted on Apr 25, 2008
SOURCE: error message
What is your operating system?
If XP, check your device manager to see if the scanner is being recognized by XP.
What is your scanning software?
Try to use another scan program ( a free demo version should work fine.)
Are you using TWAIN or an ISIS driver? If it is a TWAIN driver, then any Photo editing program should be able to connect ( usuallly!?).
Posted on Jul 07, 2008
Well i got a simple 320 gb external hard drive, and since the first month i had problems, i solve the recovery issue by opening the hard drive, and find it out, the inside was broken, and it got unplugged. so plugged it back and got my info. if your data its more important than 200dlls or less break the thing open, because if you claim the warranty they are not responsible for your information.
Posted on Dec 13, 2008
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