Question about Sewing Machines
My brand new opal 670 will not cut the thread
Posted by Anonymous on
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Posted on Jan 02, 2017
Check that it is threaded correctly (both top and bottom) making sure that the upper thread is in the takeup lever. Watch the needle as you slowly turn the handwheel counter clockwise (toward you) and the needle point touches the fabric (make sure presser foot is down). Is the thread still relatively taunt? If it is loose, the upper thread tension unit does not have enough tension. Check the areas where the thread goes and make sure you remove any loose threads or fluff which could be inhibiting the tension discs from closing over the thread. If the tension unit still is not tightening enough, the tension unit may need to be replaced or the circuit board replaced. If everything is ok in the upper thread area, now look at the bobbin area. With no fabric, watch as the needle enters the bobbin area. Does it go down and the upper thread catch the bobbin thread and pulls it to the surface? Check for anything preventing the bobbin thread from being pulled up to the surface through the needle plate. If you have still not been able to resolve the problem suggest you take it to an authorized husqvarna viking dealer for service. You can locate a dealer near you by visiting the husqvarna viking website and clicking on the Dealer link on the left-hand side of the page - http://www.husqvarnaviking.com
Posted on Feb 14, 2010
If the cutter is not moving when the cutter motor runs, there is probably a gear loose in the cutter mechanism. Take the machine to the dealer that you purchased it from, or the nearest authorized dealer. http://webservices.us.vsmgroup.com/DealerLocator.aspx?Brand=Viking
Make sure that you have your warranty card and purchase receipt. If a gear has broken, the mechanism is warrantied to the original owner for 20 years.
If you are the second owner, or the machine was purchased online instead of through an authorized dealer, an authorized dealer will give you an estimate for parts and labor and repair the problem for you.
Posted on Dec 01, 2011
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