Frozen again my last queation was "i got my ZEN sleek photo for my birthday this past january. it froze once or twice. but worked the next day. then it froze again and didnt work for about 3 days. it hadnt froze for about 3 months until now. it froze when i pluged it into the computer to add more music. when i plugged it in, it was ok. but when i was about to put the music on it, i noticed it didnt go to that screne it goes to when its going to syncronize. so i unplugged it. it's been frozen for abotu a week now. and i just want to throw it out the window now." and my question is still the same. i did what the solution told me to, but that didn't work. the solution was to hold down the play button while holding the reset button. and that was no help to me what so ever. i need help again. please and thank you, brii