Question about Roper Washing Machines
This is a new washer that has hardly been used. But was used by an elderly woman and it stopped spinning or agitating.
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Posted on Jan 02, 2017
It sounds like you have a broken coupler. (a hybrid plastic/ rubber gear that acts as part gear, part shock absorber). To verify this, first unplug your washer. Pull it forward slightly and tilt it back about 6". Use a flash light to show you the underneath side. You will likely see black shavings, peices of white plastic, or possibly even a mangled chunk of black rubber. This is what is left of your coupler. If ou are able to verify this, grab your model number( the one supplied [ras6223kq] does not come up aa a vailid number). Just lift the lid and look towards the rear where the lid and top of the unit meet. In the center where they meet you should see a plaque with your model number in it. Once you have your replacement coupler, here's how you replace it. 1st - Unplug the unit. Next, open your console. The most common ways to do this are either 2 phillips screws on the back of the console where it meets the top of the washer on the right and left hand sides or there are 2 cosmetic caps on the front of the console. Once you remove the caps, you will find 2 phillips screws to remove. Once the screws are out, pull the bottom of the console towards the front and swing it up. (it should be hinged). Underneath, you fill find 2 large brass colored clips. Find the area where the clips go into the top of of the unit. Use a large screwdriver to simultaniously push down and push the handle towards the back of the unit. This will let the clips out. Now, open the lid and grab the opening for the clothes and pull it towards you while placing your foot at the bottom center to keep it in place. Once you reach about 45 degrees forward, let both the bottom and the top come forward slowly at the same time. Now with the cabinet out of the way, look towards the bottom center of the machine. You should see a white piece of plastic with two black hoses connected. That is your pump. Pry off the two clips holding it on. Underneath is your motor. On the right hand side there is a wire harness. Follow the 2 red wires. This is your capaicitor. If you touch the metal parts is can kill you. So, pull the wires off, then touch a large screwdriver across the two metal plugs where the wires just were. It is now safe. Unplug the rest of the wires where they connect to the motor. There are 2 more clips keeping the motor in place. First remove the screws (they will be either 5/16 or 1/4" screws). Then again pry the clips off. There is a shaft on the back of the motor and a matching shaft behind it on the transmission. Remove any remaining coupler pieces. (you may have to pry or break off the remianing pieces) Take the new parts and press them on the shafts (I find using a spark plug socket and a hammer to press it on works best). Now re-assemble in reverse. If you didn't have the shavings or run in to any other problems, drop me a note back.
Posted on Jul 09, 2008
If your washer pumps out the water but doesn't spin, check these:
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it.
Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it.
Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.)
Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.
Drive pulleys The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.
Transmission The transmission could have either of these problems:
Agitator The inside of the agitator--where the transmission shaft attaches--can become worn, and strip out the spline that allows the agitator to properly grip the shaft. Then the transmission shaft rotates back and forth as it should, but the agitator doesn't move properly. If this happens, you may need to replace the agitator and/or the transmission spline.
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Posted on Apr 26, 2009
It sounds like you may have a broken motor coupling. This is a common problem that usually occurs through normal wear and tear. Replacement couplers are more resilient and resist breaking much better. If the washer will fill, will not agitate or spin, but will still drain, these are the symptoms of a broken motor coupling. The accompanying noise of the motor engaging and a rattling/grinding sound is also a common symptom. This is a very simple and inexpensive repair. The following link explains step-by-step how to replace one:
The part number is included in the link I provided. You can purchase a replacement on line at appliancepartspros.com for about $11.
If you have any questions, please let me know. I hope this helps you.
NOTE: Roper is manufactured by Whirlpool and uses Whirlpool parts, so these instructions will apply.
Posted on Oct 04, 2009
It sounds like a someone has broke the lid switch to the washer. Below I have attached a picture, Item number 9 would be the part you seek. P# 3949247 Under the control panel you will find a harness that contains 3 wires coming out of the cabinet housing. The colors should be tan, white and green. If you jump the white and tan you unit should run and think the lid switch is working. Safety way is to unplug the unit to by-pass the switch and plug it back in and select spin only. This is only to test, you need a lid switch for safety. You should replace it ASAP if this test works for you.
Posted on Jul 26, 2011
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