Question about Maytag MSD2734GE Side by Side Refrigerator
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Posted on Jan 02, 2017
We also had the exact same problem with our Maytag side by side. We kept getting a small puddle down on the floor under the freezer side of the unit. There was also a giant ice block puddle that had formed on the inside bottom of the freezer compartment. We solved the problem in about an hour. First, we pulled the unit out from the wall and checked behind and underneath the unit with a flashlight. The little drip pan that collects the water was completely dry. That told us that there was a plug somewhere in the drain line. We removed all of the food and shelves inside the freezer so we could access the inside, back panel. My husband unscrewed the two bolts and removed both panels. We found the problem. The drain pan had frozen and all of the water was overflowing inside the freezer compartment and ultimately out onto our floor. There was also a giant snowball around all of the wiring. We used a heat gun and gently de-iced the snowball and the ice in the drain pan. The manual also says you can use a hairdryer for this. Then, my husband used his air compressor and gently blew into the hole to clear out the blockage. We checked behind the unit again and saw that the clog had released and water was flowing into the drip pan. Problem solved. It is important to get the clog out of the drain line so that the problem doesn't occur again. We put everything back together and everything seems fine now. I am also going to check the defrost timer to make sure it is timing properly every 28 minutes or so. You need your manual for this to determine steps to check the timer. It is important for the timer to be set correctly so that the unit goes into defrost mode every 28 minutes. This will also help keep the water flowing and draining w/out having time to completely freeze up. The original root cause of our problem is we had a faulty ice-maker. It had overflowed about 3 months ago. The heavy surge of water, and the small plug in the line is what started this. Another problem we have had with this unit is the plastic tubing in the back. We had one of the lines turn yellow and crack. So every few months we pull the unit out from the wall, vacuum underneath and check the plastic tubing for leaks and breakage.
Posted on Nov 07, 2008
I need you to double check the model number. Maytag has a service library at this link. http://www.servicematters.com/maytag_library/html/index.html
By placing the first 3 letters in the search feature it will take you to models like yours. Chose the correct model that you have and enter the number in the search. I believe that the water control valve on back of your refrigerator is the problem. Maytag is very good about helping their customers. Let me know if you have problems gettting the information you need, Thanks, Sea Breeze
Posted on May 26, 2009
Shut the water off for one before it ruins all your floor. It probably has frozen and broken a line or the valve. You can go to this site and get a drawing on your fridge and parts if you need them.
Posted on Jul 28, 2009
Your freezer has a drain that leads to the exterior drain pan beneath the unit. Occasionally this drain can become clogged resulting in standing water inside your freezer,due to line freeze over. This can, also, cause a run-off, as stated in your post. In the freezer, standing water will become ice and may result in defrost problems or inadequate coldness.
You will need to Clear the drain by forcing a solution of water and bleach or water and baking soda into the drain line with a basting syringe. If the solution will not flow through, slide a length of ¼ inch flexible tubing into the drain tube to push the clog through to the drain pan. Remove the tubing after clearing the clog. This will correct the issue.
The drain is located either on the floor of the refrigerator, beneath the vegetable crisper, or in the wall behind a drain funnel.
NOTE_It is important for the refrigerator to be level. If it is not level, doors may not open or close properly and may not seal tightly. Also, drainage from the defrost cycle might be impaired as might the ice making cycle. The appliance was engineered based on it being installed in a level position. While there may be some tolerance for out-of-level installation, the appliance will operate at its best when properly leveled.
Place a level on top of the refrigerator near the front. Do not put it on the door because the door may not be aligned with the refrigerator case. Check that the refrigerator is level from side to side. Next turn the level to check that it is level from front to back.
If it is not level, adjust one or more of the adjustable leveling feet until it is level. The feet are bolts that can be turned to raise or lower the refrigerator. If they cannot be adjusted with your fingers, use a crescent wrench or pliers.
If you have an ice-maker, it should also be checked for level after first leveling the refrigerator. An ice-maker that is out of level will spill water into the ice bin or into the freezer. It can be repositioned by loosening the mounting screws, adjusting it for level and then re-tightening the screws.
Posted on Dec 13, 2009
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