Question about HP Photosmart 475 InkJet Printer
The printer no longer reacts when turning it on - afterwards a symbol most likely representing the turn on button and the number 000000009. Please help
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Posted on Jan 02, 2017
*** Fix your HP Photosmart D7360 (Reset Code/Master Reset) ***
1- Turn off power and unplug from power source.
2- Open right side of printer (looking at the front).
3- Disconnect,by pulling gently, both white flat ribbon cables off the main circuit board.
4- Plug in power source and turn printer on. Wait till you get a error message and push "Ok".
5- Unplug power source.
6- Reconnect the flat ribbon cables by aligning and carefully pushing into the conectors on the main circuit board.
7- Plug in power source and turn printer on (Printer preparing occurred).
8- voila, the nasty error message 0xc18a0001 "Ink System has Failed" is now gone.
Posted on Oct 05, 2008
That error is a firmware error, you might try again to download and install the update, or try a new memory stick if you have additional memory installed.
Posted on Jun 22, 2009
HP 4015 NVRAM & hardrive initialization
A hard disk initialization will erase and reformat the printer's hard disk. Perform hard disk initialization only if an error code displays on the control panel indicating a disk error. Always try initializing the hard disk before replacing it.
1. Turn the printer on.
2. As the printer performs its power-on sequence, press and hold the Menu button until all three lights on the control panel are lit.
3. Press the back arrow . The message INITIALIZE DISK displays on the control panel.
4. Press OK. The printer initializes the hard disk and continues the power-on sequence.
CAUTION: Initializing NVRAM resets the serial number, the model number, the event log, the page counts, and the EIO card. Use the SERVICE menu to restore the serial number and page counts. You also need to reconfigure any computers that print to this printer to recognize the printer. Initialize NVRAM only when absolutely necessary. In most situations, use a cold reset to return printer to factory defaults but still retain the needed values in the SERVICE menu.
Before initializing NVRAM, print a configuration page and a supplies status page to gather the service menu values
1. Turn the printer on and watch the control panel display.
2. When the display shows the memory count, press and hold the down arrow until all three lights on the control panel are lit
3. Press the up arrow .
4. Press Menu . The message SKIP DISK LOAD displays on the control panel.
5. Press the up arrow until NVRAM INIT is highlighted, and then press OK. The printer initializes NVRAM and then continues its power-on sequence.
daca aceasta procedura nu reuseste, atunci va trebui sa inlocuiesti formatter-ul. daca nu exista hard disk
Posted on Dec 13, 2009
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