Question about Computers & Internet
My external Blackarmor external hard drive is not recognized by windows 7 on my laptop.
Posted by Anonymous on
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Posted on Jan 02, 2017
I have a Western digital model wd2500b007-rnn
and I cannot get either my PC or my laptop to recognize the drive. I isolated the drive to another computer with the same error. It says USB device not reognized. I also tried a different port. I have not tried different cables. Can I retrieve the old data on the drive?
Did you find a resolution for this? I am having the same problem. None of my PCs can recognize the drive. Formatting seems to be the only choice but I need to recover my old data first.
Posted on Jul 04, 2008
go to my computer proeprty then uninstall usb driver and then right clik any driver then clik on scan for hardware then it searches usb and install automatically.
Posted on May 22, 2009
This is an answer that the company isn't publicizing, but having had this problem and gone through the company heirachy I personally *GUARANTEE* you that this IS the ONLY CORRECT ANSWER AND SOLUTION.
**NOTHING ELSE WILL WORK! PERIOD!**
The company admitted that "a few"(??? - OVER 1,000 hits on this problem on their own troubleshooting forum = "a few...") of the BlackArmor drives SHIPPED WITH THE WRONG LABELS/WRONG SERIAL NUMBERS ATTACHED TO THE DRIVES.
That's why you can enter their info till hell freezes and it is NEVER going to work!
***THE ONLY SOLUTION IS TO RETURN THE DRIVE TO THE COMPANY FOR AN EXCHANGE***
Fortunately, they have not been pains in the rear as far as reciepts, etc.
ALL BLACK ARMOR DRIVES ARE NEW ENOUGH THAT THEY SHOULD *ALL* BE IN WARRANTY!
P.S. Don't let some tech there buffalo you by saying he never heard of any such thing! It IS ON THEIR OWN FORUM EXACTLY WHERE I POSTED IT SO NO ONE ELSE GOT A RUNAROUND.
Posted on Jun 24, 2009
Alot of times with the drive letter is not assigned this means that another device is already assigned to the drive letter that the drive wants to take.
The below link will take you through changing your drive letter on your Maxtor drive.
Let me know if you have any more problems or questions.
Posted on Feb 21, 2010
Download TestDisk program. You can get a free copy from www.download.cnet.com. TestDisk is a powerful data recovery utility. It was primarily designed to help recover lost partitions and/or make non-booting disks bootable again when these symptoms are caused by faulty software, certain types of viruses or human error (such as accidentally erasing your Partition Table). My hard drive became unusable a couple of times after I unplugged it without ejecting it first. Testdisk fixed my hdd and restore all my lost files.
Posted on Feb 27, 2010
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