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Maxtor Blackarmor not recognized

My external Blackarmor external hard drive is not recognized by windows 7 on my laptop.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Maxtor Basics external portable hard drive not getting detected

I have a Western digital model wd2500b007-rnn
and I cannot get either my PC or my laptop to recognize the drive. I isolated the drive to another computer with the same error. It says USB device not reognized. I also tried a different port. I have not tried different cables. Can I retrieve the old data on the drive?

Did you find a resolution for this? I am having the same problem. None of my PCs can recognize the drive. Formatting seems to be the only choice but I need to recover my old data first.

Posted on Jul 04, 2008

kamal1984
  • 1383 Answers

SOURCE: My computer no longer recognizes my Maxtor One Touch III Firewire 400/USB 2.0

go to my computer proeprty then uninstall usb driver and then right clik any driver then clik on scan for hardware then it searches usb and install automatically.

Posted on May 22, 2009

  • 2 Answers

SOURCE: can`t install Maxtor BlackArmor ext hard drive

This is an answer that the company isn't publicizing, but having had this problem and gone through the company heirachy I personally *GUARANTEE* you that this IS the ONLY CORRECT ANSWER AND SOLUTION.

**NOTHING ELSE WILL WORK! PERIOD!**

The company admitted that "a few"(??? - OVER 1,000 hits on this problem on their own troubleshooting forum = "a few...") of the BlackArmor drives SHIPPED WITH THE WRONG LABELS/WRONG SERIAL NUMBERS ATTACHED TO THE DRIVES.

That's why you can enter their info till hell freezes and it is NEVER going to work!

***THE ONLY SOLUTION IS TO RETURN THE DRIVE TO THE COMPANY FOR AN EXCHANGE***

Fortunately, they have not been pains in the rear as far as reciepts, etc. 

ALL BLACK ARMOR DRIVES ARE NEW ENOUGH THAT THEY SHOULD *ALL* BE IN WARRANTY!

P.S. Don't let some tech there buffalo you by saying he never heard of any such thing! It IS ON THEIR OWN FORUM EXACTLY WHERE I POSTED IT SO NO ONE ELSE GOT A RUNAROUND.

ENJOY!

Posted on Jun 24, 2009

issken
  • 1472 Answers

SOURCE: Maxtor OneTouch 4 1000GB External USB 2.0 Hard

adrianci

Alot of times with the drive letter is not assigned this means that another device is already assigned to the drive letter that the drive wants to take.

The below link will take you through changing your drive letter on your Maxtor drive.

http://www.fixya.com/support/r4176803-change_drive_letter_in_windows_vista

Let me know if you have any more problems or questions.

Issken

Posted on Feb 21, 2010

  • 5 Answers

SOURCE: imac not recognizing maxtor external hard drive

Download TestDisk program. You can get a free copy from www.download.cnet.com. TestDisk is a powerful data recovery utility. It was primarily designed to help recover lost partitions and/or make non-booting disks bootable again when these symptoms are caused by faulty software, certain types of viruses or human error (such as accidentally erasing your Partition Table). My hard drive became unusable a couple of times after I unplugged it without ejecting it first. Testdisk fixed my hdd and restore all my lost files.

Posted on Feb 27, 2010

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1 Answer

I Have a Maxtor blackArmor personal storage drive. I have forgotten the pass word to it. It wont let me change the password without knowing the original password. It has our family pictures on it tha


Well, according to Maxtor, there's nothing you can do to recover the password. I suppose that's the point of having a secure drive like that. Here is an excerpt from their FAQ:

"What do I do if I lose or forget my BlackArmor drive's Password?
There is no way to recover a lost/forgotten password. In the event that this happens, you must perform a KeyEraseTM using the Maxtor Manager software. Once erased, you will have to reconfigure, repartition and reformat before redeployment/use."

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1 Answer

I recently installed Windows 7 on my desktop computer and it does not seem to recognize my Maxtor external hard drive. Is there some update that I should install?


No, windows should have seen it right off the bat.
See if the drive is showing in the device manager with an " ! " on it. if so, right click and uninstall it, then unplug and reconnect the USB cable.

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1 Answer

External HDD no longer recognized by new win7 PC


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked. I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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UPGRADE DRIVER FOR MAXTOR 3100 EXT HARD DRIVE


Probably not the right answer for your problem. Mine is an external 1 TB Simple Drive. Mine wouldn't respond at all. I unplugged the power cable from the back of the hard drive and replugged it in and instantly it worked (with the computer and hard drive plugged in). I had tried rebooting the computer, plugging/unplugging over and over into the computer and that didn't work.

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I have maxtor basic 500G ex works fine when I plug into old laptop with XP, but when I plug in to new laptop with Windows 7 it says I have to format drive..Why is this?


Try opening the device manager and changing device removal policy to "Better Performance" (remember to always safely remove the device afterwards or you'll likely lose data).

Also, verify that the partition type is recognized in Local Computer > Drive Management and the drive letter doesn't conflict with anything else.

Dec 04, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

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My pc dose not come up my maxtor basics external desktop hard drive


What OS are you using? Windows 98SE does not always recognize exterrnal hard drives. Try the external HD on a computer running Windows XP and see if that works. If it works on WinXP and not Win98SE or possibly WinME the External HD is good.

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Maxtor One Touch External HDD not being recognized by PC


Try to use other running usb connector or check the HDD inside the external if is plug it will.

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