Question about Snom 320 IP Phone
Posted by Anonymous on
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Posted on Jan 02, 2017
SOURCE: can't connect to phone
I bought SNOM 300 and i was unable to connect the router in first go. it was keep saying Send DHCP reqt but nothing was happening. i tried even connecting SNOM 300 dirctly to my laptop but in vain. in last i started receiving message Ethernet cable unplugged.
I reset the SNOM 300 to the factory defaults which solved the problem immediately.
Get to the phone menu "configuration-Reset" and select this option. it will ask for the admin password which is 0000. This will fix the issue. try it.
Posted on Mar 12, 2009
Your phone has two passwords, administrative and http. If you lose http but still have administrative you can fix this through the web interface as your are trying. If both are lost then you will have to reset the phone to factory defaults by using TFTP to update the frimware. Note that this will result in you starting from scratch with your configuration.
Here is the SNOM wiki article containing directions for doing this:
Posted on Jul 12, 2009
Do you have the power brick hooked up to it? If so, try another one if possible as it could be the defective component.
If you're using POE to power it, make sure you have pluggd into a POE port for sure.
If you still have problems after this, then you need to return it for replacement unit.
Posted on Oct 01, 2009
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