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Status 0xc00000e9 After I was frustated with unresponsive programs, I shut down my computer my push on the power button and shut off the laptop incorrectly. Now when I try to boot it up, it comes up with: Windows has encountered a problem communicating with a device connected your computer. This error can be casued by unplugging a removable storage device such as an external USB drive while the device is in ue, or by fault hardware such as a hard drive or CD-ROM drive that is failing make sure any removable storage is properly connected then restart your computer. If you continue to recieve this error message, contact the hardware manufacturer. status: 0xc00000e9 Info: An unexpected I/O error has occurred.

Posted by Anonymous on


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A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Windows has encountered a problem communicating

I had similar problem with a Dell Optiplex 760 desktop . I went to BIOS disable external SATA and all additional ports which is not used like parallel and serial ports and it worked. I think its with SATA settings only .

Posted on May 25, 2009

  • 10406 Answers

SOURCE: When I powered down and rebooted I got Windows

> by faulty hardware such as a hard drive

So, the disk ("hard", not "floppy") drive in your computer is very soon to be "dead".

Posted on Aug 21, 2010

  • 1274 Answers

SOURCE: Hello, Im having a problem with my Dell INSPIRON 1750.

it's possible your hard drive has gone bad, that's what it sounds like

Posted on Aug 02, 2012

  • 430 Answers

SOURCE: accer aspire 5715z problem file boot/bcd

It seems that the Boot Configuration Data (BCD) is corrupted.
Microsoft has completely reengineered the boot environment for Microsoft Windows Vista to address the increasing complexity and diversity of modern hardware and firmware. One aspect of this reengineering is a new firmware-independent data store that contains configuration data that influences the boot process. This paper provides an overview of this configuration data - called boot configuration data (BCD) - and describes how to use the related tools to manage boot options.
Step 1
Perform chkdsk which will repair the bad sectors of the hard drive.
To do this, follow these steps:
1. Click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

2. Type chkdsk/ f, chkdsk/r, chkdsk/i, chkdsk/c in the commands listed below i.e. (/f, /r , /i, /c).
Step 2
Try to load BIOS to default and check if you have similar issue.
Step 3
I would suggest you to rebuilt BCD. To do this, follow these steps:
To run the Bootrec.exe tool, you must start Windows RE. To do this, follow these steps:

  1. Put the Windows Vista or Windows 7 installation disc in the disc drive, and then start the computer.
  2. Press a key when you are prompted.
  3. Select a language, a time, a currency, a keyboard or an input method, and then click Next.
  4. Click Repair your computer.
  5. Click the operating system that you want to repair, and then click Next.
  6. In the System Recovery Options dialog box, click Command Prompt.
  7. Type Bootrec.exe, and then press ENTER.
8. Type bootrec /RebuildBcd , and press Enter.

Posted on Aug 06, 2012

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