Question about Samsung RFG297AA (285 cu ft) Bottom Freezer Commercial French Door Refrigerator

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Water leaks when icemaker full

This has happened twice in past 2 months in this 4 year old Samsung. Water comes out from the water filter while it is screwed in. The icemaker was full both times this happened. Never had a problem before. First time I took out the filter and out of paranoia I didn't put one in until last week- new filter, locked and secure in place. WELL, sure enough...the ice maker filled up (I didnt turn the ice function off) then one morning i came out to a flooded kitchen. Now the freezer won't get belo 4 degrees F; I took the filter out and the leak stopped. I am stumped-- is this a filter issue (what is likelihood that both filters were faulty?) or some sort of cut off or ice maker problem? Now the freezer isnt getting to temp so maybe the water damaged something there? Add to it there is only ONE authorized servicer in town -- I am talking multiple city area-- and they haven't yet called me back after 3 days. I dont think I'll be getting a samsung again. These days it seems nothing is built to last. the avocado fridge and gold freezer my parents had worked for DECADES with no problems at all, ever! And yes they had icemaker so hey. they used to work fine :)

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  • Samsung Master
  • 16,026 Answers

Replace the icemaker

Posted on Jul 10, 2013

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6ya6ya
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Posted on Jan 02, 2017

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catriver
  • 878 Answers

SOURCE: freezer stopped working

Solomonau, it's hard to tell without being there exactly what is going on. I do know however,that in April of 2005 Samsung came out with a bullitin regarding the cap tube. It states that it has been inserted into the dryer incorrectly and can cause no cool situations. This is part of the sealed system which should be covered for 5 years. What you are describing sounds like a partial restriction, which could be taking place in that dryer and cap tube. If you were to post your model number, I would be able to tell if yours was included in this bullitin. You can then contact Samsung and inquire about this service bullitin, Catriver..post back.

Posted on Sep 20, 2006

TJBENGR
  • 121 Answers

SOURCE: Samsung Ice Maker on Mdl RB215LASH

It is quite possible the water line near the ice-maker is frozen. I would try a warm hair drier to thaw it out.

Posted on Apr 21, 2008

TJBENGR
  • 121 Answers

SOURCE: Ice maker hooked up for the first time doesn't work.

Hi, The storage is usually on the back fridge wall near bottom. Your answer indicates the demand solenoid is not operating. You will need to check wiring connection at the solenoid, and at the ice maker plug. Best of luck.

Posted on Apr 27, 2008

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