Question about Sharp Royal Alpha 9155SC Cash Register

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Scanner trouble after a recent power failure, we had to reset the cash register; everything is working but the scanner. The red light comes on and it beeps after scanning, but nothing shows up on the register screen. help please!

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  • avollme1 Jul 10, 2013

    I mean a product bar code scanner, not a document scanner

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It sounds like you have lost the port settings. Most registers have to have the scanner port (socket) set in programming so the register knows which device you are using. I haven't worked with this model but if you need a manual, one of the users has a Royal 9155SC manual here:
http://the-checkout-tech.com/manuals/cashregisters/Royal_Alpha-9155sc_instruction_programming_manual.html

Posted on Jul 18, 2013

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SOURCE: my sharp cash register ER-A550S stop working

The letter H appears in the screen. The register will not respond. Any idea to what the Letter H means?

Posted on Aug 24, 2010

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I had posted this problem once before hopefully get assisted this time. I purchased a casio TE-4500F register with scanner I had to reinitialise it to clear old data, and reset it now the scanner red light...


Hi. This is normal. Unless you made a backup, you will have lost a lot of system programming. Firstly you must make sure you have initialised it with the code for scanning and not check tracking. To do this:
Turn key to program mode 5 SUBTOTAL SUBTOTAL
This will print the memory allocation. Next to file 16, you should see a figure in the thousands (usually 6000).
Next you need to allocate the I/O port for the scanner. Try this:
Turn key to program mode 3 SUBTOTAL 298 SUBTOTAL 2000 CASH SUBTOTAL
Now perform a flag clear to set the new I/O:
Turn key to PROGRAM mode. Turn power off at wall. Hold RECEIPT FEED down - keep your finger on it. Turn power on at wall. Wait 5 seconds, then let go of RECEIPT FEED. You should see "FFFFFFFFFF" on display. Press SUBTOTAL.
Turn back to REG mode and try it. You might have to log a clerk back on after the flag clear. See how you get on.

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Here is a link for the Cash Register and tells how to program it.
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http://www.sharpusa.com/files/cas_man_XEA505.pdf


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There are two different type of port usually experience this particular problem.

1) If you use the scanner to com1 computer port
2) If you use the scanner to com1 cash register

The only way to settle the situation is to use the manual barcode scanner default settings.

1) Setting up default for com1 scanner
2) Setting up default for com1 cash register.

If you barcode still experience the problem you need to contact the manufacturer on that model or the reseller where you bought the said device.

Probably, the device being situated in critical effects that your scanner would not able to determine where it will send the data from your barcode scanner.

Please rate me solved if you like my suggestions.

Best regards,

Philip

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