Question about Lands Phones
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Posted on Jan 02, 2017
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Based on the problem description, there is nothing you can check to try and get the radio to work again. The most likely cause is a Tuner Module failure due to electrical surge. You will need to send the MC602 to us for service. We will need you full address, phone number, and the serial number or date code from the back of the MC602. The serial number/date code will be on a white sticker and may have a barcode on the sticker as well. When receive you information, we will issue you a Return of Product Authorization (RPA) number and instructions for returning the unit. There will be a repair charge and that can be provided with the RPA number.
Senior Applications Engineer
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