Question about Toshiba SD-3990 DVD Player
Hello, My Toshiba SD-3990 DVD Player has a "No Disc" message whenever I try to play a DVD. I started seeing this message some time last week. I was wondering, if you had any troubleshhoting solutions for this error.Thank You!!
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Posted on Nov 21, 2007
I was given one of these the other day. I was told the drawer wouldn't open yet the machine seemed to function fine. I removed the six screws holding the top on the box and then removed the four screws holding the drawer assembly in place. As you lift the drawer assembly out of the box, make sure you release the two pieces of black retaining tape holding the data cable to the box floor. Turn the drawer over and you will see that there is a little sideways bar mounted on the front underside of the drawer assembly. This is sticking. As you press the OPEN button, jiggle this bar and the drawer will open. You may have to manually move the drawer cogwheel a little to help free it up. Hope this helps.
Posted on Oct 07, 2008
Information for Owners of Toshiba SD-3980 and SD-K750 DVD Players To ensure the satisfaction of our customers and to maintain the integrity and quality of our products, Toshiba America Consumer Products, L.L.C. is issuing an important product update. This is not a safety issue.
Toshiba is committed to customer service and to continuously improving the quality of its products. It has come to our attention that certain DVD players bearing the model numbers SD-3980 and SD-K750 may at some point in their life stop playing discs due to a component part failure. In such case, the error message "bad" will be shown on the unit's display. Affected units will have "SU2" at the end of the model name (e.g., SD-3980-SU2), which can be found on the back of the unit.
If you own either of these models and experience the issue described above, please contact Toshiba Customer Solutions at 1-800-631-3811 for information on how to obtain a replacement unit.
Posted on Jan 18, 2009
SOURCE: toshiba reads no disc
Dust infiltration is a likely culprit. Unplug the unit, open the case. Take a cotton swab and wet it with a small amount of glass cleaner. Gently wipe the laser lens several times without applying pressure, then use the other end to finish cleaning it off and to dry it. Often, so much dust gets inside these units and coats the objective lens it can't see the disc anymore. Give it a try, might work after this operation. I've fixed many CD & DVD players this way. If that doesn't work, take a can of compressed air and blow out dust from inside the laser by pointing the nozzle to the open space between the lens and the lens cover. Hold the can at least three inches away so as not to damage the internal workings of the laser assembly. Several short/sharp bursts of air might dislodge dust that has accumulated inside the laser housing.
Posted on Mar 05, 2009
The motor that spins the disk rests on rubber shocks. The rear shocks wear out over time allowing the disk to set uneven and rub eventually stopping the disk and giving a disk error. To fix simply put one small flat washer under each of the rear shocks this will level the motor and stop it from rubbing.
Posted on Mar 13, 2009
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