Question about Brother MFC 420CN All-In-One InkJet Printer

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Help...asap...please I can't get a new cartridge today, and I have to finish printing this document. the brother site says that in order for the message to go away, I have to replace cartridge, even though there is still ink in it. "What a waste"!!! I have some ink refillers, but they suggest not doing that, so do you know how I get the message away, so that I can continue printing?

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See other post, sorry i could not help on the day you nedded it.

Posted on Aug 31, 2007

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Brother if your reading this- Most of us don't care about color~! We just need a printer for uni and information. Make it work on our price range please!

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1 Answer

I have replaced my cartridges and the machine still states that there is no cartridge, or that they are empty. I have unistalled the drivers and re-installed several times and followed the Brother web...


I just had a similar problem. The 40038 message was quite firm, and I could not print any more documents using the toner cartridge, even though it was obviously still full enough to print from. Pulling it out, shaking it, and putting back in was not good enough. So I got a replacement cartridge, put it in, and let it print a new document off the new cartridge. Then I put the old cartridge back in, and viola, I can print from it again. No issues so far.

It's a pain in the **** as you need two cartridges to make the trick work, but it seems to fool the printer well enough.

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Drill a 2 - 3 mm hole into the brother label upon the carts. Refill the cart which the printers display shows EMPTY. For color C/Y/M refill a 12ml and for black a 20ml ink. Use only dye ink! See pictures how to do that: http://www.hstt.net/refill-faq/brother.html#LC-900 Refillen

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Error message "no cartridge" won't go away on my brother mfc 420cn printer


Sorry i couldn't help on the day you nedded it. Do not be afraid to refill, it's easy once you have a go, all instructions come with the refill kits, and they instuct on your specific printer too. Follow it to the T and you can refil one colour or all, and no waste. Once refilled, replace it, reset ink levels, and try printing again. Good luck.

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