Question about Washing Machines
Makes buzzing noise on wash cycle and won't spin but still drains?
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Posted on Jan 02, 2017
This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.
First, see the Sears parts site for your washer:
and you'll see a list of major sub-components with diagrams and parts.
The Kenmore / Whirlpool top load uses a reversing motor to initiate the pump for draining and the transmission to spin.
Since the washer will drain the problem is not in the Lid Switch (which tends to happen quite often with these washers)
The problem does however point to the Neutral Drain Assembly.
This is a Whirlpool PDF on how these washers operate. It has a detailed section on how the transmission works.
Those cams/gears etc. in that assembly keep the washer from spinning until all of the water is pumped out and then go into spin mode.
The buzzing sound that you hear could be the small cams in the assembly trying to connect with the main spin gear.
Ours had basically the same problems.
After looking at the transmission parts list (available on a number of sites) and on the Whirlpool site (Whirlpool makes Kenmore) we noticed that the one of the cams in the neutral assembly which is supposed to have a small spring, didn't on ours when we tore the transmission apart again
Found the part number for a kit (Whirlpool part number 388253 Neutral Assembly) for $15.00 and replaced the cams and gears.
In order to get the transmission out, you have to remove the cabinet, the fabric dispenser and both agitators. The top agitator uses a plastic 1/2" drive bolt (a 1/2" socket extension works well).
You don't have to remove the drum.
See the following for how to access the transmission.
Lay the machine down (after disconnecting power and hoses, remove the pump (two clips), the motor (two screws hold two clips on the motor), lift and set the motor aside.
Remove two 1/2 inch bolts for the motor mounting plate and three 1/2 inch bolts for the transmission.
Pull the transmission, remove the clutch (there is a spring clip that holds the clutch on the main agitator shaft), remove the 8 screws carefully the transmission holds 14 - 15Oz of oil, remove the clip holding the main spin gear on and check the plastic cams.
If the cam that should have a spring doesn't, or the others look damaged, or the main spin gear is damaged the washer won't go into spin mode.
If that's the problem, install a Neutral drain kit, put everything back together carefully and the problem may be solved.
As an aside, fixing ours cost less than $30 including 80-90 weight gear oil vs. $170 for a new transmission.
Posted on Nov 25, 2009
Is it a new or old machine?
If old, could be a loose drive belt or the tub overloaded. Is there a heavy load or lite load in it?
A loose belt is usually easy to tighten,...but hard to get access to the motor.
Posted on Jul 18, 2011
The pump is likely damaged if it was leaking. Look for a ring of melted plastic on the face side of the pump. Check to make sure the hole is not rounded where the motor shaft enters the pump.
I'd replace the pump just to make sure the washer doesn't flood some time in the future even if the pump turn out to be ok now.
First Choice Appliance Service. Sacramento, CA
Posted on Jul 06, 2012
SOURCE: Kenmore Series 70 Model # 110.82873120 washer quit working druring a wash. It won't drain, spin or agitate and makes a slight buzzing noise. I have checked the coupler and it appears to be fine. A
Look for a blown capacitor if the other components are all fine.
Posted on Jul 10, 2012
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