Question about Tomtom One Europe v2 GPS Receiver

1 Answer

Tomtom ONE scandinavia

I bougth TomTom ONE yesterday, and it started perfect first time. Then I connected the USB cable to my computer. Since ive done that there is a flashing X on the SD card. And the device wont connect to my computer anymore, my device shows a cable in the device, but my computer only says "connect your device and turn it on". I have reset the device a couple of times. There must have been a OS crash on the SD card or something.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 143 Answers
Re: tomtom ONE scandinavia

SD card no loger recognised...

It is a common problem after an update.

I personally had to contact tomtom & they talked me through formating the SD card & starting again.


Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.

If this doesn't help.
contact them about the problem...

Posted on Dec 16, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How do I change home address on my TomTom via 225?

On the GPS itself go to: Home location
Tap this button to set or change your Home location. You enter the address in the same way as you do when you plan a route.
Your Home location provides an easy way to plan a route to an important location.
For most people, your Home location will be your home address. How-ever, you might prefer to set the location to another regular destination,such as your workplace.
--kkkkkkkkkk Online you will need to setup an account, and log in to change your address or edit your profile..
MyTomTom account
To download content and to use TomTom services, you need a MyTomTom account.
You can create an account using your computer in one of the following ways:
? By selecting the Create account button at
? By selecting the green MyTomTom button at
? By going to
Important: Take care when choosing a country during account creation. The correct country is needed if you make a purchase from the TomTom shop and it cannot be changed after the ac-count has been created. Note: If you have more than one TomTom navigation device, you need a separate account for each device.
Setting up MyDrive
To get ready to use MyDrive for the first time, do the following:
1. On your computer, open a web browser and go to
2. Click Get Started.
3. Click Download MyDrive Connect.
Follow the instructions on the screen.
4. When prompted, connect your device to your computer using the USB cable supplied with your device, then switch your device on.
Note: Use ONLY the USB cable supplied with your device. Other USB cables may not work.
Note: You should plug the USB cable directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.
5. Enter the requested information for account creation, including your country.
When set-up is complete, a MyTomTom account is created and your navigation device is linked to that account.
You can now access MyDrive Connect from the notification area on your desktop.
MyDrive starts automatically after the account is created. Note: Next

Online you will need to setup

Dec 30, 2014 | Tomtom GPS Devices

1 Answer

How to register tomtom

When you connect the TomTom to a modern computer with the USB cable the TomTom will install some software, called TomTom Home and perhaps even a driver. In TomTom Home you can start the registration process, That easy.

Jul 25, 2014 | Tomtom Start 25 Europe Traffic Automobile...

1 Answer

How do i update my Tomtom 3RD Edition (1GB) GPS Systems for free i would appreciate it if you have an answer thanks.

Hi, I was having trouble too and have found the manual for the 3rd edition online

I'm following these instructions:

Installing TomTom HOME
Install TomTom HOME on your computer in the following way.
  • Connect your computer to the Internet and then connect your TomTom ONE to your computer using the USB cable.
  • A pop-up window appears. Select Run TomTom HOME. Click OK and follow the on-screen instructions.
  • If the pop-up window does not appear, browse to the TomTom device on your computer and run the file named Install TomTom HOME.
  • TomTom HOME is also available for download from the TomTom website.
  • For more information visit
  • Once installed, TomTom HOME will start automatically whenever you connectyour TomTom to your computer.

Hope this helps, Lynsey

Jan 06, 2011 | Tomtom ONE 3rd Edition GPS

1 Answer

Hello, We recently purchased a Tom Tom 140s, used it two times and it went out on the second time we used it. We cannot get it to start again. Any suggestions?

Try a soft reset first - hold the on button down for 20-25 seconds to do this. Most of the time this will fix starting issues.

If the tomtom still won't start you need to connect to your computer via usb cable and start tomtom home (downloadable from the tomtom website) - an auto update should fix it if the tomtom is recognised.

If tomtom home cannot recognise it (shows no device connected) contact tomtom customer support who will send you a software reset - then eventually you wil be back up and running!

Nov 15, 2010 | Tomtom ONE 140 GPS Receiver

1 Answer

Nothing happens when i plug my usb cable into my computer with the tomtom ONE

start tomtom home if it does not start automaticlly when you turn on your tomtom and connect it to your computer..if you dont have tomtom home, you can get it HERE.

if its still not connecting try another usb cable although im not sure in that one disconnects from the home dock on the 910

( i assume your using the home dock because thats the only way a 910 will hook up to a computer)

bil 2397ef5.gif

Nov 04, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

TomTom 930 GO will not connect to TomTom Home

Try to use another computer or another usb port for it. You could also try different usb cable that fit´s into tomtom´s connector.

Jul 29, 2009 | Tomtom GO 720 GPS Receiver

4 Answers

Tomtom GO 720 won't connect to tomtom home

hold the reset button in for 15 seconds located on the botton of the tomtom,plug in the usb then the tom tom and turn on this should slove your problem

Feb 12, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

My tomtom receiver is frozen on the start screen.

Connect your TomTom to the USB cable then turn on your TomTom in that order. Go to "My Computer" and open the drive that is your TomTom. Copy and paste your map folder to the desktop. Delete everything on your TomTom (don't format). After deleting everything on your TomTom. Open TomTom Home. TomTom Home will tell you, you need an application for your TomTom. Let TomTom Home load the application. You will probably have to do this at least 2 times to get the latest application for your device. After TomTom Home has loaded the latest application for your device closer TomTom Home and copy and paste your map back onto your TomTom. You should be ready to go after doing this. Make sure you do not skip a step when doing this.

Dec 27, 2008 | Tomtom ONE 130 GPS Receiver

1 Answer

Go 710

Hook the Tomtom using the USB cable to your computer. You should see the Tomtom drive under My Computer as a drive letter.

Backup all data from the Tomtom to a folder on your computer. Now select the Tomtom drive and right click, select properties, select tools, and then Check now. Allow the computer to fix any problems with the Tomtom drive. Once this is completed. Remove the USB cable and do a reset. Now turn on your Tomtom and it should work.

Dec 26, 2007 | Tomtom GO 910 GPS Receiver

3 Answers

TomTom ONE has flashing "X" and picture of TomTom

I found this.

Question: Device shows a flashing cross when turned on.


If your device only shows a cross after you turn it on, the TomTom application is not installed or cannot be found.

To solve this, follow the steps below.

Manually remove the TomTom application:
Reset your device.

Connect your device to your computer.

Turn on your device by pressing the power button for 5 seconds.

Do one of the following:
Windows: Click Start > My Computer and then double-click the Removable Disk for your TomTom device.
Macintosh: Double-click the desktop icon for your TomTom device.

Delete all files except the following:
Do not delete any of the folders!
Do not delete the files antitheftw.bmp, lowbatteryw.bmp and splashw.bmp (if present)!

Reinstall the TomTom application:
Start TomTom HOME

Select an option:
I previously updated my device on this computer
I never updated my device on this computer

Click Done and then click Device > Disconnect Device.
Your device should now start up again. If it hasn't started up after 10 seconds, press the On/off button.

Nov 09, 2007 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom One Europe v2 GPS Receiver Logo

185 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Devices Experts


Level 3 Expert

7983 Answers


Level 3 Expert

56836 Answers

Martin Murray

Level 3 Expert

1614 Answers

Are you a Tomtom GPS Device Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides