I bougth TomTom ONE yesterday, and it started perfect first time. Then I connected the USB cable to my computer. Since ive done that there is a flashing X on the SD card. And the device wont connect to my computer anymore, my device shows a cable in the device, but my computer only says "connect your device and turn it on". I have reset the device a couple of times. There must have been a OS crash on the SD card or something.
SD card no loger recognised...
It is a common problem after an update.
I personally had to contact tomtom & they talked me through formating the SD card & starting again.
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Reset the unit by pushing a bent paperclip or pin into the hole on the bottom marked 'reset' turn it back on, plug it in & charge it via USB overnight or as long as you can in the car, make sure the led on the top is green, tap the bottom right of the screen & check the battery symbol on the unit says charging underneath.
If this doesn't help.
contact them about the problem...
http://www.tomtom.com/support/support.php?ID=2
Posted on Dec 16, 2007
Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!
Posted on Jan 02, 2017
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