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Tpx21prx 20.5 cu stopped cooling for 5 days and freezer barely cool

An appliance guy came and told us it is a "run start overload capacitor . He said he fixed it and replaced the capacitor and charged us $169.00 for the part and $120.00 for labor (1 hour) + tax (8% =13.00USD) .6 hours later, while the frig. is at #9 for the freezer and the food section, the situation is still the same ( barely cool freezer and light cool food section). Is the diagnosis correct and the price for(the alleged) problem ,part and labor, correct? Jack

Posted by Anonymous on


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Posted on Jan 02, 2017

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SOURCE: Amana French Door Refrigerator "on" but no cooling; freezer still works

There are 2 possible problems. One is the defrost cycle is not working properly this is usually indicated by a large amount of frost on the back freezer panel. If so, the circuit will have to be repaired and the evaperator thawed to remove the ice build up. The other is the fresh food damper is not working properly this is behind the "lump" in the back of the fridge compartment above the top shelf, remove the louver panel to see if it is open or closed. closed will be warm open should be cold. The water dispenser reservoir is probably frozen due to poor air circulation.

Posted on Mar 11, 2007

  • 1462 Answers

SOURCE: Refrigerator not cooling.

compressor has failed. not a diy job

Posted on Apr 25, 2007

  • 410 Answers

SOURCE: Jenn-Aire JCD2389GES Side by Side: Frig not cooling fully - freezer fine

i'm thinking that maybe an air duct is either blocked or the damper isnt opening. In the freezer compartment at the top right side there is a cover that is held in place by 1 screw. (look at item number 35 here). remove this cover and make sure ice is not blocking it up. if that is ok, then check the damper control to be sure it is opening and closing properly. The damper is located on the refrig side in the control cover (look at item# 8 here).

Posted on Dec 18, 2007

  • 1036 Answers

SOURCE: Hotpoint HTS22GBMARWW refrigerator w top freezer - not cooling

This seems to be a model with an automatic defrost cycle.
The good news - is that everything major is working.
The bad news - it doesn't know when it needs to defrost or cool.

The reset is simply to turn it off for 10 minutes as there is no memory storage on these.

Hotpoint have a little get-out-phrase that they use sometimes - location.
If the room is too cold - it can sometimes affect the temperature difference between inside and outside the unit enough to make it think it needs to defrost. I think it's 15 degrees C that things start going wrong.

If the room is fine, then it is probably the freezer sensor that is strapped to the cooling coil at the back inside the freezer compartment. This tells the control when it's frozen solid - and needs defrosting. If it is not sending the correct resistance to the control, it can either defrost too much - or not at all.

If you can turn it off, and get to it to check it, check the contacts first, clean them if possible, replace covers and try again. If no change you will need a replacement. Some models you cannot even get to it, so if this is the case, a replacement control board is needed, or the wires from it need terminating together - dependent on model.

Posted on Jan 10, 2009

  • 1 Answer

SOURCE: GE PCG23NHMF side by side fridge freezer - stopped cooling

Although this machine is supposed to be frost-free (i.e. automatic defrost), there was a build up of frost. We manually defrosted the machine, then restarted it - the noise has stopped and the freezer and fridge are now working. However, this may be a temporary solution.

Posted on Jan 19, 2009

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There are many reasons for these symptoms. Feel the compressor top, is it too hot to keep your hand there? Look into the back of the freezer and tell me what type of frost pattern is on the rear wall? If the compressor won't start it could be because of a defective
Run Capacitor 5304464438

Start Device 241707712 APPLIANCE 911

Freon leaks or failed compressor can also cause the same symptoms

May 23, 2016 | Frigidaire Refrigerators

1 Answer

GE Freezer stopped working

Obviously, the compressor is not running. Confirm the presence of power to the compressor itself. If it is getting power and unit does not run, you have an open motor winding OR if you have a start capacitor the latter could be defective. Let's hope that you have the capacitor because they go bad and are a lot cheaper to replace than the compressor!

Jan 19, 2014 | GE 7 cu. ft. Chest Freezer FCM7DR

1 Answer

Freezer is not cooling. Pulled out fridge and cleand the vents for the cooling fan in the back. Also cleaned the front vents and coils. Tilted the fridge a little bit to get at the coils on the bottom....

If it is not cooling at all it is because the compressor is not running and that needs to be confirmed. Once established that the compressor is not running, then you need to look at the start relay and the capacitor if there is one (Capacitor). That may be the problem; bad start relay/overload or bad capacitor. Check thoroughly. If your compressor is running and there is no cooling, the refrigerant might have escaped ; I mean a refrigerant leak. In that case, you need to call a serviceman.

Dec 24, 2010 | Maytag 25.6 Cu. Ft. Side-by-Side...

2 Answers

Not cooling

your ptc overload on your compressor has gone out and needs replacement,locate the compressor and unplug the overload off the compressor and take it to an appliance parts place and purchase the correct replacement ptc overload and plug it back in and your good to go

Jun 18, 2010 | Hotpoint HSS25GFP Side by Side...

1 Answer

Have upright Frigidaire freezer, about 2 yrs old, that quit running. Local repair guy replaced part with "3 n/1 Start" solid state relay overload capacitor combination. Worked great for 2 weeks then...

Good day,
That's a no-no. Your compressor carries a 5 year warranty from the factory. However, if anything is altered on it the warranty is voided. You've got an issue with this guy.

Jun 04, 2010 | Frigidaire 20.6 cu. ft. / 583 liter...

1 Answer

KitchenAid ksra25fk not cooling. defrost fan in freezer continues to run. compressor not coming on at all. appears defrost timer not opening. is the timer part of the circuit board in this model?

Good day,
The fan motor in the freezer, is called an evaporator fan motor and circulates air when the thermostat calls for cooling.

It is wired to to the same circuit as the compressor. I.E. they run at the same time.

If the compressor is not running, you can remove the control box on the side of the compressor that holds the components that start the compressor. They include, a start relay, capacitor, and protective overload.
These items can be checked at most appliance parts houses.
If they check good, the problem is with the compressor itself.

Note: If this machine is under 5 years of age, the compressor is under factory warranty.

Nov 04, 2009 | KitchenAid Refrigerators

1 Answer

Refrig & freezer not cooling properly

I believe the start relay and start capacitor with the overload will need replaced. That is easy and should solve your problem, Sea Breeze

Aug 26, 2009 | GE Profile Stainless Bottom-Freezer...

1 Answer

Whirlpool Conquest

hi thanks for the question when you say it short cycles that's the compressor relay trying to start the compressor i would replace the relay & overload at the compressor thanks the appliance doc

Sep 02, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Compressor Stopping

compressor is running overloaded possible problems bad relay/overload /capacitor dirty or clogged condensers if the unit uses a condenser fan suspect a bad fan. and defective thermostats are notorious for short cycling. id check the coils first and if dirty clean up maybe that can be the major problem.

Apr 22, 2008 | Frigidaire 9 cu. ft. / 255 liter Chest...

2 Answers

Compressor won't stay on...

My guess is that you have a problem with one of the following:

Start relay...this gives a quick shot to the compressor to start the cycle...if it doesn't shut it will go to overload. The capacitor in the start circuit which assists the start relay or the compressor itself. Best bet: get a service guy in.

Dec 24, 2007 | Magic Chef CTB1521 Top Freezer...

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