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Re: hp 2410 paper feed problem
This sounds really dumb, but take out all the paper, open the unit and with a torch check for tiny jam of paper in roller or a ujo (unidentified jamming object!) now, using only a very small stack of paper, the correct type for printer, and carefully checking you have it in thew correct paper feeder hole, sit the paper gently in the feeder tray, do not force it in, make sure the stack is only small, and no curls or nicks in the paper (or bends or folds). Try again.
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If the problem isALWAYS,can be causedby an error inthe configuration of thewhitepaper size.That is,the printer has aconflictof comparing theoriginaldocument sizeandthe size of thewhite paper. If the paperhas leftmarks from objectsobstructingthe paper path.This alonecanresolvethepaperfeedingdisarmuntilyou checkthat the sensorsare freeof obstructions. You can alsocleanandwellmake surethey arefreeof any problems andensure thatthe paper pathgoes smoothly. Tryalso checkthe good condition ofthe rubberpaper feed,paperseparationand drag.
Probable causes: First have you tried running the paper thru the manual feed tray and see if it stops at the fuser unit.. if so then proceed with checking the exit area of the printer(fuser) and make sure there is no obstruction blocking the path, could also be the fuser actuator, small black arm generally pushes the paper during it's delivery(exitiing) of paper.. Worst case scenario is a paper feed timing issue.. but first check the exit area of the printer and the paper tray.
There may be an obstruction inside the printer. Try this....remove the paper from the paper tray and put paper in the handfeed tray (front of the machine) If it feeds from that tray it means that the feed rollers in the bottom cassette are worn.
On this machine, the feed rollers might be worn down.
Not seeing the machine and by the description. there can also be other possible problem areas, deep in the machine itself.
Does the paper feed partially out?
If it does not, are there paper black scuff marks where the rollers were trying to feed the paper.
Can you hear the solenoids feed the paper?
If the paper does feed and seems crooked, it is possible the paper tray springs need to be stretched out just a little to push the paper tray plate more on the feed rollers.
Make sure the tray is completely up in the latched position so the feed wheels will touch the paper stack itself.
If you have a two paper tray, make sure you tell the machine what size paper you have for each tray.
Run paper in each tray.
This error message indicates a lifter malfunction has occurred. When the 2000-sheet input tray (Tray 4) is closed, the paper deck lifts the paper stack until it is just below the feed rollers. Photosensor flag PS34, the paper surface photosensor, determines when the paper stack is lifted into the feed position. When PS34 does not detect paper in the expected time, the printer reports a 66 error.
SOLUTION: Follow the steps below to troubleshoot and resolve the issue.
Turn the printer off, open and close the tray, then turn the printer back on to see if the error clears.
Open the drawer and check for extra paper or items stored on the left side of the tray. This will prevent the tray from lifting due to excess weight or blocking the lift of the tray.
Remove all the paper from the tray. Remove the tray guides and reseat them. Verify the guides are not bent or broken.
Lift the paper deck manually to verify there are no obstructions in the path.
Pull the tray out as far as possible and observe the white bushing on the back right side of the tray. If the white bushing is broken, the tray will not lift properly.
Below would be the suggested solution regarding paper feeding problems;
If Paper does not feed into the machine. • Remove any obstructions inside the machine. • Paper has not been loaded correctly. Remove paper from the tray and reload it correctly. • There is too much paper in the paper tray. Remove excess paper from the tray. • The paper is too thick. Use only paper that meets the specifications required by the machine.
Below is the suggested paper specifications; Supported Sizes of Paper Paper Dimensions* Weight Capacity** Letter 8.5 X 11 in. (216 X 279mm) • 60 to 105 g/m2 bond (16 to 28 lb) for the paper tray • 60 to 120 g/m2 bond (16 to 32 lb) for the Bypass tray • 250 sheets of 75 g/ m2 bond (20 lb) paper for the paper tray • 1 sheet of paper for the Bypass tray A4 210 X 297 mm (8.3 X 11.7 in.) Executive 7.25 X 10.5 in. (191 X 267 mm) Legal 8.5 X 14 in. (216 X 356 mm) Folio 216 X 330 mm (8.5 X 13 in.)