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Turn Sound ON, now it's "Q SOUND OFF""

I watched disc yesterday & today the same disc, with no changes to dvd player or t.v., has no sound. when I hit "audio," screen alert says "Q sound off." HOW DO I TURN IT ON???

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  • Master
  • 12,223 Answers

Follow this steps and fix it. God bless you

  1. Check if the TV and Amplifier (if connected) is turned on and set correctly.
  2. Check if the TV, DVD player and Amplifier are connected properly.
  3. Make sure the TV, DVD player and Amplifier volume are not set to Mute.
  4. There will be no sound output during Reverse Play / Pause / Step / Slow / Search.
  5. If the DTS soundtrack is enabled in the DVD Disc Menu, but you are using Stereo Analog audio, the sound will not work. Try switching the soundtrack to Dolby 5.1 or PCM mode in the Disc Menu.

Posted on Jul 09, 2013

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SOURCE: JVC DVD player plays with distorted sound

Do you run your volume flat out? If you do then perhaps you've damaged the cones in your speakers. Some of these 5.1 speaker systems are utter rubbish. They look nice but the speakers are often garbage. Also running speakers at high volume for lengthy periods can overheat the coils and distort the cones.

Posted on May 26, 2006

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I would certainly take the unit back cause that noise could be the tracking or focus coils making that noise as they are being overdriver. This could cause the unit to fail prematurly. Its not an adjustment that you can do your self, it takes special equipment and disc

Posted on Jun 02, 2006

bmwrider
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SOURCE: yamakawa dvd 275 player

Just a thought. Swap one of your audio leads to the video out on the DVD and then plug the other end of the same lead into the video in on the TV. If you get a picture just buy a new lead and all will be well. We HOPE :-) BMW

Posted on Jun 02, 2006

hattonhall
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SOURCE: Dvd sound isn't working

In addition to the suggestion which I fully concur with, there is one small thing I would add. Kari you may not be aware that there is often an "internal setting" in the dvd player for its output volume. Sometimes the setting is inadvertently changed to a permanently "muted" or silent mode so that no audio can be heard. This internal setting is usually accessed by pressing the "Setup" button on your remote control and browsing through the main menus to the "Audio" or "Sound Setting" submenu. Once there you will see if the settings are correct in order to HEAR AUDIO (sound that is). Be sure to turn the "MUTE" to "off" and set the output volume to about 3/4 high setting. Then get out of setup mode and play your dvd. My point is this...on some "kareoke" feature units I have found many people mistake the front manual volume control for a DVD audio output level control when playing dvd's. This is not the case..the output volume settings are "internal" and accessible through the remote control only. Hope this helps Kari !- hattonhall

Posted on Sep 08, 2007

  • 814 Answers

SOURCE: my portable dvd player has sound but no picture on the screen. pl

If you still have use of the on screen menu functions, you can try using the restore to factory setting option in the preferences section of the set-up menu. Press the setup button on the remote control and use the up and down arrows to find and highlight the preferences section, press ok to enter the sub-menu.In the sub-menu use the up and down arrows to find and highlight the default option. Press ok. This will reset the dvd player to the factory settings. If you do not have the use of the on screen menu, you can use the a/v outputs to a external monitor or television to perform the abouve procedure to try to restore the dvd player to normal operation. If all this fails you can call Phillips customer support at this telephone number. 1-888-744-5477 They will be able to help you, either solve your problem or get the dvd player serviced.I hope this information helps you with your problem.

Posted on May 31, 2009

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