Question about Audio Players & Recorders
The system files are corrupt or something: the dictionaries work but anything related to the multimedia won't function. i went to iriver's website and used both iplus3 and iplus4 to try solving the problem, but neither will put fixware on the device like they should. My friend has one with the exact same problem. I can't find much support for this.
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Posted on Jan 02, 2017
Try doing a format via windows explorer. Right click on the drive and then format as fat32. Then unplug and open iriver plus. Reconnect. See if that works. Good luck!
Posted on Aug 23, 2007
SOURCE: system files missing
I fixed this problem for my mate, here's what I did:
1) plugged in H10 to pc that didn't have any iriver software on it
a) I've read if you press the "o" button on the iRiver H10 when connecting it will just connect as a usb mass storage device
2) the H10 now appears as a mass storage device
3) right click on the drive, and select format ( I choose quick format)
4) install the iRiverFirmware updater from http://iriveramerica.com/support/mtpupdate/
5) when you run the updater, it found the H10, then asked if the device was from USA or Europe, mine was from Europe
6) It stated that the iRiver firmware was v0.0, and would install v2.51 (I've seen v2.53 available on the european iriver website but could not download it).
7) proceed with installing the updated firmware
8) on the last screen it says, unplug to complete firmware update - NOTE press Finish first before unplugging
9) switching on the iRiver it 'rebooted' a few times and then when the menu appeared, I connected to the pc and just dropped some mp3 files into the music directory and all was okay.
hope this helps.
Posted on Nov 14, 2007
Okay, my IRiver broke with the same kind of problems but I've managed to fix it!
First off i connected the IRiver to the pc, and whilst it was connecting, pressed the 'select' button (the one on the front with the circle on it) to force it to connect.
Next i right clicked on it and selected format to wipe everything off it (just to make sure it was blank).
Next, go to www.iriver.com and on the left hand side click Support->Download and click on H10 in the product box. On that page should be a file to download called "[MTP]H10 5G/5G Pure/6G Firmware Upgrader/Recovery Tool(US & EU only)". The download icon is just underneath the title of it, so download, unpack using winrar ot winzip etc, then double click and follow the instructions.
It wiped the songs off, but i have an IRiver that works! Its an awful product in my opinion, but better to have it working than not. Can't guarentee that it'll work for everyone but it fixed mine first time.
Hope it helps!
Posted on Oct 20, 2008
I'm not sure my solution can help you or not.
I've got this message too but after I formated H10 by Windows.
First backup all files by window explorer.
Open iriver plus and go to > Option > Portable Device Initialization.
This function will delete all data, Please sure that you already backup all of your data from H10.
After initialize process finished, it will ask you to disconnect and connect it agian.
------ Steps below, I can't explain it clearly. May be you will not have the same results as me. I hope it can rise you some ideas how it comes.
I followed that instruction but after I disconnected it again and turned on, expected that msg will disappear, IT's NOT! a bit freak out.
Ok claim down,
I tried to turn it off but I can't then I pushed its battery out and put it back and turned on, that msg showed up again.
Then I connected H10 to Iriver plus again and it upgrades firmware automatically.
At the end after I disconnected and turn on my H10 it works perfectly.
I'm not a native English so my language could make you confused, any questions you can contact me. :)
Posted on Jul 28, 2009
Testimonial: "hiiiiiiii thank u for helping me really i was screwed up but know its working and about ur english is perfect bye ."
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