Replacement carafe for jcpenney cook's coffeemaker

Cook's is sold through HSN and Cooks Essentials is sold through QCV both are exclusive. It you need parts they are the only source:

Salton Customer serv.: 1-800-233-9054 (Cooks Essentials)
QVC supplies this number to order gaskets:1-800-925-8634

HSN has no support for their model.

Kelly

Called 1-800 number shown on bottom of coffee maker for parts & service. Ordered new carafe.

Hi, SCOOTERBUG39 It seems that your Cooks mixer is sold by JCPenny, and they seem to be pretty closed lipped about Owner and Parts manuals, but I was able to find the warranty information for your machine, which I've extracted below. FYI, the toll-free number to the JCPenny Product Service Department is: 1-800-933-7115. A live person there, might be able to help you.

WARRANTY INFORMATION
ITEM DESCRIPTIONS: Cooks 5-qt. Stand Mixer WARRANTY REF NBR: P1000
COOKS 5-QT. STAND MIXER
P1000 P1000 SUB.780,781,782 August 2005 COOK'S Limited Warranty Limited One (1) Year Warranty J. C. Penney Corporation, Inc. (JCPenney) warrants this product to be free of defects in material and workmanship for a period of one (1) Year from the date of original purchase (the "Warranty Period"). Dated proof of purchase such as a bill of sale is required to establish warranty eligibility. If the product fails to perform due to a defect in materials or workmanship during the Warranty Period, JCPenney will repair or, at JCPenney's option, replace the merchandise with the same or comparable item at no charge to you for parts or labor. In the event that the product can not be repaired and a suitable replacement item is not available, JCPenney will refund the original purchase price shown on your proof of purchase.

To Obtain Warranty Service In the event that your product requires repair during the Warranty Period, contact your nearest JCPenney retail store or call JCPenney Product Service Dept. (800) 933-7115 for information regarding where to obtain warranty service. What This Warranty Does Not Cover This warranty does not cover (a) damage due to acts of nature, including but not limited to, lightning, wind, or flood; (b) damage due to accident; (c) damage due to neglect, abuse, misuse, improper installation, mishandling, or failure to follow instructions provided in the product's Owners Guide; (d) damage resulting from alteration, improper maintenance, or repair by other than JCPenney authorized agent; (e) labor charges for installation, or for removal and reinstallation of the item for servicing; (f) non-rechargeable batteries, consumables, normal wear parts; and/or (g) items used in commercial applications.

REPAIR OR REPLACEMENT AS PROVIDED IN THIS EXPRESS WARRANTY IS THE PURCHASER'S EXCLUSIVE WARRANTY REMEDY. ALL IMPLIED WARRANTIES INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO THE PERIOD OF THIS LIMITED WARRANTY. IN NO EVENT SHALL JCPENNEY BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR INABILITY TO USE THIS PRODUCT. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damage so the above limitations or exclusions may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from state to state. J. C. Penney Corporation, Inc. 6501 Legacy Drive Plano, Texas 75024

Hopefully this will help point you in the right direction. Howard - Burke, VA
If this solution has helped, please rate it, thanks! - hslincoln

Search E-bay for CEMB10TC with the option to search descriptions. There appears to be a seller (as of right now) that is selling the carafe's for this coffee maker. No picture, but its worth a shot... seems a little spendy though @ around $60 shipped.

If they have their part number right, this should be the carafe for the Melitta and Cooks Essential Mill & Brew with the stainless carafe.

You can find your replacement part on amazon... take a look: Amazon com 12 cup coffeemaker carafe. I hope this was helpful. Cheers

Hi, Welcome to FixYa!

A solution for all them parts needed is:

You should contact the manufacturer of the Machine and they should be able to supply you with any parts needed. For Example. Search Cooks essential and go to their site then Contact us.

Thanks!

The Cooks CMD212 is made by Select Brands, Inc. in Lenexa, KS, and carafes and other parts can be ordered at 913-663-4500. I see what looks like this same machine under two or three brands with a search for dual coffee makers, so they are apparently still making them.

You can get them at www.cuisinart.com or by calling Cuisinart

Contact Heather at Select Brands. I ordered replacement carafes for our office CM202 dual coffee maker. It took about a month to get them, so be patient. I believe they make an order when enough folks get on the list for replacements.

[email protected]

Heather's email to me last year (Aug 07):
Those carafes are 15$ and that includes s&h. We take MasterCard/Visa over the phone or via e-mail. However, they are on backorder right now. Please give me your name/address/phone number/how many carafes you are interested in and I’ll put you on the call back list and I’ll contact you once they become available

Heather Seute
Customer Service Manager
913.663.4500 x 221