Question about Protron PLTV-32 Television

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Protron PLTV-3750 The tv is only 8 months old and does not work. Without any warning it just went black then I lost sound, now I have nothing

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  • rrbogus Jan 22, 2009

    32' protron has no sound and no picture, yet power light will change from red to green when using remote. with cable hooked up have sound but no picture.

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I had the same problem. Do you have a cable box for digital TV? do you have a remote from the cable company? that is programmed to control the TV? get the cable company to unlock the sound control from it (a 3 number code) put your sound up to maximum if you can if you hear faint sound repeat above you should be able to hear the tv then then go to the sound settings and adjust as needed get the cable company to check the box in case it has been zapped by lightning good luck PS let me know if you want to junk it/sell it? they are excellent TVs

Posted on Aug 30, 2007

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It's under warranty. Look in the owners manual and you will find the number to Protron to find a local servicer. You can locate the Retailer you bought the set from and see who they have work on their sets.

Posted on Aug 26, 2007

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