Computer does not see device

if u have a installer cd with the device then
please install the driver then plug your device
in the connectivity cable.thanx

Take it back to xs cargo hope you got the product protection plan!

try this site it may be helpful

http://mympxplayer.org/

When the song is playing, hit the menu button. That should bring up the 'repeat' menu, and you can pick random from in there.

Hi There,               Vista should reconize  it as a usb divice and look into the storage space. Just try to use vista in the control panel and goto add new hardware if ask for driver just but in the software mini cd it came with. I have no problem with mine. If it does not work then you might have a faulty product or you should ask a vista tech how to identify a a usb divice mp4 player to windows. I know the pmp 8308 Missil is compatible with Microsoft Window Vista. It should just be plug and play and identify as a usb device so you can drag and load your videos or mp3s or pictures or even text into your ebook on the device. I hope I helped a bit. Good Luck 

O lol i bought my GL 15052 yesterday 2 n there is no way that u could get internet. XS cargo! i bought it from the same place n the employee was crazy because it impossible to get internet on MP4s

it was a struggle to find that out when i first got it,
-touch the clock symbol
-enter date...
-when you entered the date. Touch the calendar symbol, which is right below the " <-- "
-then it should ask you to put the time, once you entered the time click the clock symbol which is right below the ' <-- " then your done all set

Hi There,                On the pmp 8308 Missl Mp4 there is a hole on the left side of the device. Just stick a needle into the hole to push the reset button on the inside of the device to unfreeze the device.

Hi There,                The input for the head phone is a 32 ohm input. You need to get the proper 32ohm headphone for it. It seems that you tryed others but there are 16 ohms and 32ohms headphones. But if they do not work then it is your input connection or the device if your headphones work on other devices.You should bring the product back as a faulty device to the store and exchange it with your reciept then.  For the headphone that works on one side it can be the headphone jack that does not fit properly into the hole input (female jack).The one side does not touch or connect for it to work. It happens to cheap headphones and some good ones too. The male jacks on the headphones are slightly off it specification size by a small amount that it is not noticed by the naked eye, so it does not get a good connection.Try another head phone if you haven't tryed that

Hi There,                First you have to charge it up fully by plugging it into the computer with the usb cable it came with. if yo have windows 2000 or higher you don't need to install the software it came with. It takes 4 hours to fully charge. Shut your MP3 missil player off and the plug it back into the computer with the cable it came with. Microsoft window plug and play should automatically indentify the devive as a storage device. All you do from there is drop and drag your mp3 songs iinto the storage folder in your device. Enjoy your new device