Question about Canon imageRUNNER 8500 Copier

5 Answers

E602 0001 for canon ir5000s

I am looking for sst 3.3 or higher, firmware for ir5000s, and system software. I am waiting for the answers.

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  • ATHO Aug 30, 2007

    I have canon iR5000s, but there is a problem E602 0001. So tell me, where I can find firmware for iR5000s, system software and the newer of Service Support Tool.

  • abhi4u Feb 24, 2008

    plz get me a solution for iR5000i E602-0001 error......

  • nui0631 Jul 25, 2008

    plz get me a solution for iR5000i E602-0001 error.....

  • Anonymous Jan 29, 2009

    I am having the exact same problem - can anyone let me know why this code is occuring on the photocopier - Thanks

    Photocopier: Canon: IR 5000 and the code that is appearing when I switch it on reads: E602-0001


  • Anonymous May 05, 2009

    plz help me IR6000 error code E0602-0001

  • king Nortey
    king Nortey Nov 18, 2013

    HHD IS FULTY check the connection if still chang the hhd driver

  • Anonymous Mar 30, 2014

    is there anyone on this forum who has firmware (sst) for canon irc3220 apart from canon guys

  • Anonymous Mar 30, 2014

    canon irc3220 firmware(sst)

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THIS IS TOO EASY ...
HARDDISK IS FULL.YOU MUST TRY TO CHANGE HARDDISK OR RE FLASH PROGRAM BY SST V3.5

Posted on Aug 12, 2009

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Error 602 0001 is a mount error was detected when the hard disk was started up from the boot room, check hardisk,wiring and main controller PCB
http://betulinmesinfotocopy.blogspot.com/

Posted on Feb 04, 2009

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Http://www.usa.canon.com/html/download/imagerunner5000.html

Posted on Aug 27, 2007

Contact www.copierprofessionals
they will give you
copyguy@copierprofessionals.com

Posted on Nov 03, 2007

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00602-003 error


Your hard disk needs to be replaced!! E602-003 is a bad sector read on the hdd, if you restart the machine it may work for a while but it WILL come back.

You need canon part number WM2-5230-000 (not sure how you would get it) it needs to be installed in the back of the machine at the top of the main body after the back cover has been removed.. Once this is done you dilemma begins, Canon uses a program called "service support tool (SST)" which is only a canon issued program, this program is the tool used to update all the software and firmware in iR devices. This can only be connected to a 2200 machine via usb to centronics cable with a "nethawk driver" driving the cable. Then SST need to have the firmware for the 2200 series registered (it does not come together) within SST, then connect cable and turn the machine on at the switch on the right hand side WHILE holding keys 2 & 8 together, this will give you a black screen which only shows "DOWNLOAD MODE" in the lower part of the screen. Then the machine is ready to accept the data. SST is extremely touchy, so if anything is not right you will get a lovely pink screen in SST saying an error code. To correctly set up the hard drive you must first format the HDD from within SST, then install the BOOT and SYSTEM versions (boot must be "N" at the end of it's version eg. 37.44N to be a printer or a stand alone copier will have a "C" at the end. You must pick the right one or you will not be able to print (if it has a PCL kit installed in the machine).

After all Boot, system, language, fax versions are installed restart the machine, wait for a couple of minutes intil all that data is written to the HDD and it will pup up ready to go.

Hope this helps......biggrin.png

Apr 22, 2014 | Canon iR5000-6000-L1 PS Ver 1.0

1 Answer

E0732-0001 CANON IR5000


If you are looking for the driver, please download it from HERE. or from here http://files.canon-europe.com/files/soft36798/software/o9b2enx.zip.. this driver support Windows 32 bit operating system. This download link is for Windows 64bit operating systems (LINK) or http://files.canon-europe.com/files/soft36808/software/o9b4enx.zip
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How do you flashed a canon irc 5180?


getfile.asp?rid=1258 October 13, 2010 getfile.asp?rid=3215 Product : All Title : Downloading System Software from the e-Support Center Question :
Can the system software files for the various Canon devices be downloaded from the e-Support website (www.support.cusa.canon.com)?

Answer :
Yes, the system software for many of the Canon imageRUNNER and imagePRESS devices can now be downloaded from the e-Support Center. Log into the e-Support Center and click on the 'System Software Downloads' link.

getfile.asp?rid=19997

Click the link of the model machine you are interested in to download the latest system software for that model.

getfile.asp?rid=19998

Canon U.S.A., Inc. has further streamlined the process for delivering Canon Engine System Software used in the majority of our ISG MFPs. The improvements address our software distribution process that allow Canon support personnel to secure executable Canon Engine System Software files more quickly and eliminate the need for imaging a CD. Additionally we will be providing with the executable file a USB file to be utilized with a USB Flash Drive.

NOTE: If a series/model of imageRUNNER is not listed under 'System Software Downloads' that means the cd-rom must be ordered from CUSA. The part number to order system software cd-rom's in always included in the Technical Publication announcing the release of the system software.

Fiery (EFI) Controller System Software:

The system software files for the Fiery controllers (ex. ColorPASS, imagePASS, imagePRESS Server, etc) are not currently available for download. You must obtain the physical System Software CD for your specific model Fiery controller.


System Software FAQs

1. What is SST System Software?


To improve Dealer Productivity, Canon U.S.A., Inc. is now posting Engine System Software on e-Support as a Self Extracting zip file (SST System Software) and (USB System Software). These System Software files allow the Dealer Technician to download System Software from the Canon e-Support website, extract right onto their Laptop and register in the Service Support Tool to be used when upgrading. The interim step of creating a CD-ROM has been eliminated.


--------------------------------------------------------------------------------

2. What is USB System Software?


Flashing via a USB Flash Drive has been available previously for some models. This file format does not change the scope of the models which allow this type flashing. However, this file format does streamline the process in preparing the USB Flash Drive. When extracting the USB System Software file, it will automatically be placed in the following directory: C:\Canon File Folder\SST System Software Folder\USB Files. The File can be moved directly to the USB Flash Drive using standard Windows functions. No other preparation is required when upgrading specific models.


--------------------------------------------------------------------------------

3. Can Multiple System Software be placed on a USB Flash Drive?


Multiple System Software versions can be placed on a USB Flash Drive. (Note: This depends on the USB memory size and the size of the specific System Software.)


--------------------------------------------------------------------------------

4. When using "Assist Mode", the Service Support Tool displays the message "Necessary firmware is not registered"?


Use Service Support Tool v4.22Ef or higher.


--------------------------------------------------------------------------------

5. What is the minimum USB Flash Drive size?


The minimum USB Flash Drive size is 1 GB (gigabyte).


--------------------------------------------------------------------------------

6. Which USB Flash Drive manufactures are supported?


Canon U.S.A., Inc. does not recommend any manufacturer.
Canon USA, Inc. Systems & Technical Support Division

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1 Answer

Won't print;


Hi,

The problem means that your hard disk needs to be replaced. E602-003 is a bad sector read on the hdd, if you restart the machine it may work for a while but it WILL come back.
You need canon part number WM2-5230-000 (not sure how you would get it) it needs to be installed in the back of the machine at the top of the main body after the back cover has been removed. Canon uses a program called "service support tool (SST)" which is only a canon issued program, this program is the tool used to update all the software and firmware in iR devices. This can only be connected to a 2200 machine via usb to centronics cable with a "nethawk driver" driving the cable. Then SST need to have the firmware for the 2200 series registered (it does not come together) within SST, then connect cable and turn the machine on at the switch on the right hand side WHILE holding keys 2 & 8 together, this will give you a black screen which only shows "DOWNLOAD MODE" in the lower part of the screen. Then the machine is ready to accept the data. SST is extremely touchy, so if anything is not right you will get a lovely pink screen in SST saying an error code. To correctly set up the hard drive you must first format the hdd from within SST, then install the BOOT and SYSTEM versions (boot must be "N" at the end of it's version eg. 37.44N to be a printer or a stand alone copier will have a "C" at the end. You must pick the right one or you will not be able to print (if it has a PCL kit installed in the machine).

Thank you !!
After all Boot, system, language, fax versions are installed restart the machine, wait for a couple of minutes intil all that data is written to the hdd and it will pup up ready to go.
Hope this helps.....

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http://techchatter.servehttp.com/yabbse/index.php?topic=356.0
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