Question about Creative Labs ZEN V Plus MP3 Player

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[zen V+ 1Gb] zen won't allow me (crash) to upload further a certain storage size

Hello, I have the following problem with my new Zen V+ [1Go]: if filling my zen with more than 450 Mo of music causes it to crash. The Zen V+ was changed by Creative and I have the same problem with the new. I use Zen Serie Media Explorer 5.41.07 and WinXP MCE SP2. Does anybody have the same problem? Any clue? thanks

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Re: [zen V+ 1Gb] zen won't allow me (crash) to upload further a certain storage size - Creative Labs ZEN V Plus MP3 Player...


Posted on Mar 30, 2008

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Re: [zen V+ 1Gb] zen won't allow me (crash) to upload...

Try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

Posted on Dec 13, 2007

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I lost my manual & startup disk - HELP! Is

hello, i have the Creative Zen Sleek Photo User's Guide in PDF format, I uploaded on my 4shared account, you can simply download it here . maybe the creative support centre can help too, try to follow this link (you can download the latest firmware or software)

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My zen wont turn on or charge up and I don't know how to reset it, is there a button??Its a creative zen v plus 1GB


Support site for the Zen V Plus, see:,VARSET=CategoryID:213

In the knowledge base solutions Creative gives next answer, when the player does not power on or charge:

To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter ( You can purchase the power adapter here as a separate accessory).

  2. Press the reset button and observe the player.

  3. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.

    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.

  4. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, visit SID 29048 in our "Further Suggestions".
Note: If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.


Reset pin on the left side with the player facing up.


Manual (Multilingual, 17,2 MB) for the Zen V Plus :

Nov 24, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Upgrading Creative Zen?

Go to the Creative support site and upgrade the old MP3 player. The new Player will sync with mediaplayer and you can install music.

Feb 01, 2009 | Creative Labs Zen Touch MP3 Player

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OK all is well just....Allow unit to run dead.recharge battery.turn on and push reset(small paper clip in reset hole).turn off and back on .should now work.if not format and download new soft ware at

Sep 09, 2008 | Creative Labs Zen Neeon MP3 Player

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My Zen is frozen...

push a paper clip into reset hole!!

Jul 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

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Creative Zen Touch stuck in "recovery mode"


Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

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My Zen is frozen...

"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

How to reset Zen v +

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I can not transfer files of 700 Mb

maybe a software will need to upload a file..

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'Library Full' Error when transferring files to Zen.

the zen uses other areas for data storage and stuff.
best to reformat and not use so many folders.

Oct 21, 2007 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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