Question about Sony Cyber-shot DSC-W50 Digital Camera

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Cyber-shot w50 zoom problems

Hi, only had the camera 2 months, when zoom failed. If I try and zoom in at all I just the get the balck screen with white writing asking me to turn off the power and start again. If I want to use the trimming option on pix already taken, I have no problem. can anyone help?

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  • 69 Answers

If this error message appears, turn off the camera and remove the batteries for 30 seconds. Afterwards, reinsert the batteries and turn the camera back on. Perform a manual reset of the camera. Once you perform this it will be back to factory settings and you will lose any pictures stored on your camera.

Posted on Aug 26, 2007

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Posted on Jan 02, 2017

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Things can be faulted, One is called CCD imager, Flexible stip in the circuit and third one could be screen of the cyber shot. Contact with an expert repair man to diagnose.
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Sep 15, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

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Cyber-shot DSC-W50 Camera help


When i turn my camera on, the lens try to open but it dosen't.It gives me error message 'access' then it says turn off the camera then on, and when i do that nothing changes,help.

Sep 29, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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turn on when lense extends take hold of the end of the lense and gently twist and pull the lense you may hear it click do not force the lense then turn on and off again this should solve the problem.

Aug 07, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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Sony Cyber-shot DSC-W50 issues


hi there
you can try doing this and it should work and solve the problem for you

  1. Press Menu button
  2. togle across from REC Mode to setup
  3. togle down three times from camera to setup 1
  4. togle across into sub menu
  5. togle down from four times to Initialize
  6. togle across again to the sub-menu
  7. togle up from cancel to OK
  8. press center button to accept the OK choice
  9. Screen changes and so press okay again
  10. It should restart the camera
  11. Opening on the 'Clock Set' screen
  12. togle down to cancel and use the camera and make sure that you have the camera to flash, if it works try again in the Auto function.
  13. If it is still not working do not worry follow the steps again two or three more times, As this is generally a software error message and not a hardware malfunction.

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1 Answer

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Take it to a warm place to thaw out then try. If no joy then assume it has broken. If broken then it is not likely to repaired at reasonable cost - check out Sony for an estimate

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