Question about Insignia NS-DV2G MP3 Player

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Broken Wheel The wheel on my mp3 player isn't working. It will turn, but nothing happens on the device.

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Re: Broken Wheel

I have one with a broken LCD but I can't find an LCD source to replace it; want to sell yours? If not I'd recommend you take a look on ebay, there's quite a few with broken screens so you could get parts to repair yours from one of them. FYI: There really isn't tthat much to them; pretty simple.

Posted on Sep 21, 2007

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Re: Broken Wheel

Did you get the warranty for the device it is like 12 $ it covers everything except for phsical damage like a broken screen.

Posted on Sep 09, 2007

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My sansa fuze 8gb won't turn off the screen is blank but the blue light around the wheel is sitll lit. When i tried to plug it into my computer it still did nothing. i just bought this 2 months ago and am...

You should be able to hold the power button (as if you were turning it on) for 20-25 seconds, which will shut it off completely. It should work as if nothing happened when you turn it back on again. Hope this works for you!!

Jul 10, 2010 | SanDisk Sansa Fuze MP3 Player

3 Answers

Wont turn on... balck screen... when i hooked it up to my computer nothing happened... tried the lock button, power button, and the wheel... still nothing

Hi, I just learned here that you have to do TWO things to get it to turn on. One, make sure the slider is in the On position. Then press and hold the play button (top one on the wheel) for 3 seconds. Worked for me, when previously the only way I could get it to turn on was to hook it up to a power source (wall or USB), which sounds slightly different than you. Hope it works anyway!

Jan 02, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer



Please try resetting the ipod by pressing the center and play button on your ipod until it displays apple logo. Also try restoring it to factory settings by seeing this link from apple---

Restoring apple ipod

Please rate this solution if you find this solution helpful.


Feb 08, 2009 | Apple iPod classic MP3 Player

1 Answer

Ipod color photo click wheel not working

you will have to send it in to the apple company and get a newone there is nothing you can do about that samething happened to me sorry???? is it still under warrenty

Dec 17, 2008 | Apple iPod classic MP3 Player

1 Answer

Broken Volume Wheel

Sorry, Rio kinda went bust some time ago so to my knowledge there isn't anywhere that does repairs anymore.

See: Replace broken scroll wheel on Rio carbon for help on how to DIY.

Hope this helps,


Aug 15, 2008 | Rio Carbon MP3 Player

1 Answer

Ipod screen frozen

Hold the center and menu buttons together for about 7 seconds. It should work

May 25, 2008 | Apple iPod nano 3rd Generation

1 Answer

Sansa E250 Black screen lighted wheel, wont do nothing else.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I was using my sansa e250 when it froze

perform soft reset on the device press and hold the menu/power button for about 30 secs until the player turns off.

Dec 03, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer


I felt like an idiot when I couldn't fix this problem. Take out the battery and put it back in.

Apr 15, 2007 | SanDisk Sansa m230 MP3 Player

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