Question about LG WM2487H Front Load Washer

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Not enough water

I just bought an LG WM2487H. THe first load ran fine. Water level was up on the door a couple of inches. We had a thrnderstorm that night with the power going off and on several times. Now the washer just puts in enough water to get the clothes wet and not enough to actually wash them. I tried several different cycles & tried unplugging it for a couple of hours. Nothing helped. Any ideas??? I have a large family and can't do without a washer for a week or two waiting for a service tech to look at the brand new machine. Thanks!!!

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Re: Not enough water

The timer motor is what is called a hysteresis synchronous motor. it runs off 120 volts and synchronizes itself with the frequency of 60 cycles which is what your power co is feeding to you. with your power going on and off and on and off, it created spikes on your house circuit which probably burnt out part of the timer motor. replacing just the timer motor should take care of the problem. the whole timer costs a lot of money like around $130. If yours is a solid state timer, there's no motor just a preprogrammed computer for fill, agitate, drain, rinse and spin. I have no idea what a new board costs but try parts select dot com. they have parts for major appliances.

Posted on Aug 26, 2007

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WM2277HW Service Manual HERE...


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Thanks for using FixYa!

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I have give the same solution in other post, here it is : 
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These washers will (unlike round door models) perform very well on wood floors.
If the WM2487 washer is on a wood floor--even a tiled wood floor--it will be near impossible to get smooth spin performance.
Some homeowners have had success by adding two layers of 3/4 inch wood under the washer AND dryer.
The following steps were taken:
1) Remove washer & dryer
2) Cut & remove any floor covering (bare wood)
3) Locate floor joists with a stud-finder & mark locations at the edge of the flooring--allows finding the joist locations after 3/4 sheet is laid to floor.
4) Add wood glue to floor
5) Place 3/4 inch wood sheet to floor & drive screws thru wood into joists (as many scews as deemed necessary to fully & completely compress wood sheet to existing floor
6) Add wood glue to 1st wood sheet
7) Place 2nd 3/4 inch wood sheet on top of 1st wood layer and drive screws into floor joists.
8) Add molding if desired
9) Re-install washer & dryer and level.
10) Add one heavy towel into washer tub & close door ( this will mimick an off-center load)
11) Press power "on" button
12) Press "Spin Speed" button & select high speed spin option
13) Press "Start" button
14) When * 9 minutes remaining * is displayed--use the flat wrenchette that comes with every LG washer to "tweak" the adjustment of the front leveling legs. This will allow for "fine tuning" adjustment of the front leveling leg(s) to eliminate vibration / noise during the spin cycle. The rear leveling legs DO NOT need further adjustment.
NOTE: Those with pedestals--check the front leveling legs on the washer and on the pedestals (front only) during spin.

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