Question about Emerson MS9700 CD Shelf System

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Emerson MS9700 CD Shelf System - CD Tray won't open

There is no "small hole" to manual eject - anyone have experience with this unit? My daughter has 6 CDs stuck and I have $150 in the trash if we can't get it working.

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Re: Emerson MS9700 CD Shelf System - CD Tray won't open

You have to unscrew the whole thing and take the whole metal covering off and then the inner tray will be displayed and then you can just take the CDs out and then screw the cover back on. Happened to me, and that worked :]

Posted on Jun 07, 2008

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SOURCE: Emerson MS9700 CD Shelf System - CD Tray won't open

I had the same exact problem.  When I opened it up, I found that a small rubber-band in the tray opening mechanism has slipped off.  While it was a simple problem, I caused more trouble by breaking a small switch while I was opening it, so be careful if you do decide to open it up.

Posted on Nov 26, 2008

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Cd is stuck in changer

Go to an authorised personal as cd cannot be taken out without opening the system if you want to do it yourself just make sure you are a trained personal the system with the help of screw driver and locate the cd bay inside it a lever located just below the tray which slides out actually that is the manual eject lever the tray is free just puss it out and remove the disk...

Jan 16, 2011 | Emerson MS9700 CD Shelf System

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I've been having similar problems. I've had mine over 4 years, so it is likely on its last leg. To resolve, nothing techno here, I take both hand an simultaneously give the entire unit a good "bang" on both sides. Sometimes it takes 2-3 attempts, but so far it has been working. I'm already on the look out for a new system, as i know this probably won't work forever.

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Panasonic Stereo system SC-PM28 will not eject any of 5 CDs in stack. Tape deck OK, as is tuner. Any ideas please.stellamurg

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Mar 06, 2009 | Emerson MS9700 CD Shelf System

1 Answer

CD changer eject button does not work. Three discs are inside. Changer works. Good sound is produced. But unable to eject disc changer to change discs.

Inspect the tray or door to see if there is a very small hole in it. If so, this is an 'emergency' ejection hole and a standard paper clip, unfolded, can be inserted there to manually eject the tray. This is a real common problem caused by the slippage of a clutch mechanism that is supposed to protect the tray mechanics from being damaged if the tray is somehow impeded during its travel.  It must be tougher than rocket science to properly design this feature -

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Emerson MS9700 CD Shelf System - CD Tray won't open

Ironically, I am here searching for information about this kind of problem too, except I don't have cd's stuck in the unit. This one has done the no power on trick as well as some other pretty stupid stuff. I know this is an old post so if you haven't got it working yet or gotten the cd's out, the only way I know of to do this would be to remove the screws on the outside of the unit and remove the case. Once you do this you can get the cd's out, then.......... TRASH THE THING!

Aug 26, 2007 | Emerson MS9700 CD Shelf System

1 Answer

6 CD Changer tray won't eject

Some CD/DVD units have a manual opening mechanism, it looks like a small hole on the front of the unit, try using a needle or a metal rod that fits by inserting it into the hole and pushing it should open the unit in case it got stuck somehow. If afterwards it continues to work then all's good else you'll have to bring it to a workshop.

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