Question about Digital Blue QX5 Microscope

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Light not working

Hello, I wonder if someone can help me. Our QX5 doesn't work anymore and I think it may be because of a light bulb that no longer works. The software works fine but the image no longer can be seen. There is no light on the microscope except for a thin green light. How can we get this changed or who can I ask to do it for us? Thankyou. Kim.

Posted by Anonymous on

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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bluegreenash
  • 661 Answers

SOURCE: Qx5 is not responding

the microscope may be trying to draw too much current from your USB ports, your computer will disable the device if it does this. When this happens one of the easiest (and cheapest) solutions is to acquire a Powered USB Hub (with it's own Plug top power supply). This should aleviate any extraneous current draw to the Power supply.

Posted on Sep 15, 2007

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  • 2 Answers

SOURCE: Cant get the microscope lights to come on

I have the same microscope, I ordered the actual disk from digital blue, was like 5 bux plus shipping, flee bay has em for 10 bux, the down loaded ones off internet are just drivers so your pc only can see
the device.

Posted on Jan 04, 2009

  • 1 Answer

SOURCE: load ffdshow

The white list black list gives me the impression that this is something on your network that is not allowing it to work. My school has a white list black list system for websites. Have you tried installing the qx5 on an freestanding computer to see if that works ok?

Posted on Jan 13, 2009

  • 1 Answer

SOURCE: QX5 Problem with Windows Vista

Do not plug the QX5 in until the software is installed.

I got mine to work on Vista 32bit. Insert the cd, cancel autorun, view files on the cd. locate setup.exe, right-click on the setup and go to properties; then compatibility; then put a check in "run this program in compatibility mode for windows xp" AND put a check mark in "run this program as an administrator; the click Apply and click OK.

Right-click on the setup.exe again, this time choose, Run as Administrator.

Install away from the default. My recommendation is c:\users\(your user name\digitalblue.

Plug in the QX5, then go to Start, Programs, Digital Blue, click on QX5

Posted on Mar 05, 2009

  • 72 Answers

SOURCE: i have lost my

Here are the links to the available downloads from Digital Blue:


QX5/Smithsonian Computer Microscope Drivers for WIN ME, 2000, XP, Vista 32-Bit

Download Drivers



QX5 V2 Computer Microscope Drivers for Windows Vista 64-Bit

Download for Windows Vista 64-Bit



QX5 V2 Computer Microscope Drivers for Windows 7

Download Windows 7 32-Bit

Download Windows 7 64-Bit



QX3, QX5 V1, QX5 V2 Computer Microscope for Mac OSX 10.4-10.6

Visit Webpage for Download



QX5 Computer Microscope V1 Video Codecs for 32 bit versions of Vista/Windows 7

Download Codecs

Posted on Jul 24, 2011

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