Question about Sony Grand WEGA KF42WE610 42" Rear Projection HDTV-Ready Television

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KF-42WE610 blue dots and blue vertical haize

I purchased this TV in June 2004. It is showing blue dots on the screen on all video inputs. More appear the more we turn the TV on and off. Also starting in the lower left corner, we are starting to get a blue vertical haize. I called sony and they said I needed a service call. I didn't not think that these types of problems occured with a LCD? Any advice?

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Re: KF-42WE610 blue dots and blue vertical haize

Go to the Sony Web support site. If your TV is one of the models listed with the blue dot problem (there are pictures of what the screen looks like with this problem)on the site, Sony is now saying that they will cover the cost of the part and the repair. We did what I'm suggesting and are having our part put in today. Sony decided this was their responsibility for some models of their LCD big screen HD TVs in June of this year. We were contemplating an estimated repair bill of over $1000 until we found out they were taking responsibility for this problem. Good luck, I'm not a truly techy person, but hope I have pointed you in the right direction. We have been living with blue people, etc. for about a year now, feeling angry about spending so much for a TV and it going bad so quickly. Hope this spares you that. You have only so much time to take advantage of this repair offer...

Posted on Aug 29, 2007

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